Head of Agentic Engineering

Head Of Agentic Engineering

The Head of Agentic Engineering is the executive leader of our most strategically critical engineering function — the team responsible for designing, building, and operating the enterprise AI agents and agentic workflows that define the agentic value proposition to Truist. This role owns the agentic engineering organization, architecture standards, delivery culture, and operational discipline required to ship enterprise-grade AI agents at scale. The Head of Agentic Engineering is a builder-leader with deep expertise in AI agent systems, multi-agent orchestration, prompt architecture, RAG, tool integration, memory, evaluation, and governed deployment — combined with the organizational leadership capability to build and scale a world-class agentic engineering team inside a regulated financial institution. Daily work includes leading the agentic engineering team, setting architecture and delivery standards, managing complex cross-functional delivery, partnering with product and security leadership, driving hiring and capability development, and ensuring the Forge agentic engineering function delivers production-ready AI agents that are safe, reliable, observable, and enterprise-worthy.

Essential Duties And Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Own the agentic engineering function — providing executive leadership, organizational design, technical standards, and delivery accountability across all agentic engineering teams and initiatives.

• Define and enforce the Forge agentic architecture — including patterns for single-agent and multi-agent systems, prompt orchestration, tool-calling, memory and session management, RAG, human-in-the-loop controls, evaluation, observability, and governed deployment.

• Drive delivery execution across agentic engineering — managing sprint cadences, resolving complex technical and delivery blockers, enforcing quality and governance standards, and ensuring the team ships production-ready AI agents on committed timelines.

• Build and develop a world-class agentic engineering team through hiring, onboarding, coaching, performance management, career development, and technical culture investment.

• Partner with the Head of Technology, Head of Development, Head of Product, and AI Security Lead to ensure agentic engineering delivery is aligned to strategic priorities, enterprise security standards, and business outcomes.

• Own the agentic engineering operating model — including team structure, delivery ceremonies, architecture review, code quality standards, evaluation frameworks, deployment controls, and operational support practices.

• Drive cross-functional delivery alignment across agentic engineering, application engineering, data, platform, security, QA, and enablement teams to ensure AI agents move from design to production reliably and at scale.

• Represent agentic engineering in senior leadership forums, governance reviews, architecture discussions, vendor partnerships, and external AI community engagement.

• Stay at the forefront of the AI agent technology landscape — evaluating new platforms, frameworks, models, and capabilities, and incorporating relevant advances into the Forge agentic engineering strategy.

• Manage agentic engineering budget, tooling, vendor relationships, and resource allocation in alignment with Forge delivery priorities and enterprise financial governance.

• Foster a culture of engineering excellence, experimentation with discipline, continuous learning, and accountability within the agentic engineering organization.

Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in Information Technology, Information Security, Engineering or a related discipline.

• 20+ years of experience in financial services, government, large consulting firms, or equivalent, with a focus on information security risk management.

• 15+ years prior management experience with a track record of team development and process improvements.

• 15+ years of experience in leading issue management and resolution of financial regulatory and internal risk partner findings.

• Extensive knowledge of cybersecurity capabilities, including expertise in one or more of the following areas: Encryption, Data Security, Application Security, IAM, Network Security, Cloud Security, etc.

• Proven track record in leading delivery of security programs, including planning, execution, and reporting.

• Demonstrated ability to communicate complex technical concepts in business terms to C-Level executives.

• Strong interpersonal skills and the ability to interface with all levels of personnel (executive to entry level).

• Experience developing and operating management routines for large organizations, including process and control effectiveness and metrics (KRI/KPI).

• Deep knowledge of cybersecurity frameworks (e.g., NIST, ISO 27001) and financial industry regulations (e.g., PCI DSS, SOX, GLBA).

Other Job Requirements / Working Conditions

• Visual / Audio / Speaking

• Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

• Manual Dexterity / Keyboarding

• Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

• Availability

• Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

• Travel

• Up to 25%