Retail Branch Manager at CXI, Elizabeth NJ

Currency Exchange International (CXI), a publicly traded financial services and technology provider headquartered in Orlando, Florida, is seeking a Full-Time Retail Branch Manager for its branch at The Mills at Jersey Gardens in Elizabeth, NJ. CXI delivers a wide range of foreign exchange solutions across North America through company-owned retail locations and institutional partnerships, and this role calls for a leader who can balance operational compliance with branch performance.

Full-Time Retail Branch Manager - Currency Exchange International, Elizabeth, NJ

Role Overview

The branch manager oversees daily retail operations, ensuring the location meets budget targets while adhering to strict compliance and anti-money-laundering regulations. The position demands hands-on leadership in inventory reconciliation, staff training, customer engagement, and cost control - all grounded in CXI's values of customer-first service, integrity, collaboration, innovation, and passion.

Key Responsibilities

• Compliance Management: Enforce Retail Policy Procedure Manual guidelines and ensure adherence to all money laundering and compliance regulations
• Financial Operations: Reconcile daily inventories of foreign and US currencies; maintain accurate, detailed records of transactions, expenses, and inventory levels
• Performance Leadership: Drive the branch to maximum performance in line with budget targets
• Staff Development: Organize and deliver comprehensive training for all new employees
• Inventory Control: Maintain adequate currency stocks and manage wholesale ordering to support seasonal volume demands
• Marketing Execution: Promote branch services through referral flyer distribution, web marketing, and check cashing outreach
• Facility Oversight: Maintain branch appearance and an excellent working relationship with the landlord
• Security & Cost Management: Ensure adherence to retail security policies and help control operational and staffing expenses

Core Competencies

• Business Insight
• Decision Quality
• Optimizes Work Processes
• Navigating Challenging Conversations
• Builds Effective Teams
• Functional Management Skills

Schedule

• 40 hours per week
• Monday-Friday, 9:00 AM to 5:00 PM (coverage may be needed on other days if call-outs occur)

Compensation

This full-time role offers a verified annual salary of USD 50,000-53,000.

Application Tips for Finance and Sales Professionals

• Highlight AML Knowledge: Foreign exchange roles require strict compliance. Reference any anti-money laundering training or certifications (e.g., CAMS) in your application materials
• Showcase Inventory Reconciliation Experience: Emphasize instances where you managed cash vaults, daily reconciliations, or multi-currency inventory - this maps directly to core responsibilities
• Quantify Sales Achievements: CXI values branch performance against budget. Use specific metrics such as revenue growth percentages or transaction volumes to demonstrate your track record
• Demonstrate Retail Leadership: Mention experience training staff on compliance protocols and customer service standards in a retail banking or currency exchange environment

CXI is an Equal Opportunity Employer committed to diversity in recruitment and hiring.