Food & Beverage Manager

Job Title

Responds to and service guests needs and conducts friendly conversation in the interest of selling the hotel. Prepares, serves and cleans Breakfast/Banquet during your assigned hours for hotel guests. Ensures a clean, sanitary and attractive kitchen, serving area, pantries, pre-function, conference rooms and pool, as well as the hotel corridors and vending areas to ensure guests experiences as positive.

Responsibilities

- Provide personalized, friendly service to our guests. - Certified in Food Safety and Handling per class availability. - Notify manager of low inventory of any food items and supplies needed. - Occasionally assist with orders/purchase of supplies necessary to perform job. - Prepare food items for service at breakfast according to occupancy efficiently and attractively. - Maintain a constant and complete stock of food and beverage items during breakfast hours. - Set up service areas each day as directed by manager. - Clear and clean tables as they are vacated during breakfast hours. Plus assist caterers with clearing of dishes and prep areas. - React immediately and safely to all spills and accidents in all work areas. - Wash all serving equipment and store away each day. - Properly return all reusable food items to storage each day. - Knowledge of fire alarm and evacuation procedures. - Keep the pantry and breakfast storage area clean, safe and sanitary. -Must be CPR certified, SDS trained, and completed AWAIR program - Maintain a clean and attractive work area, uniform and person. - Clean lobby and corridors; wipe down tables/chairs, dust fixtures/window sills/baseboards, empty trash and mop/vacuum. - Clean, set and prepare for events per manager and Banquet Event Orders. - Wash and put away all dishes if working in Banquet or in Breakfast Dish Room. - Maintain a clean and orderly area during Breakfast serving hours. - Complete any special tasks assigned by management. - Complete knowledge of all hotel policies, services and amenities. - All duties must be carried out in a safe manner. - Be flexible and adaptable to the changes and stress that will occur on your job - Employee must treat everyone with dignity and respect. - Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. -Maintain effective operational communication with management. -Operationally proficient in tending Bar, following ZMC alcohol regulations and handling cash transactions. - Set tables, linens, chairs, AV equipment, break items and all other preparation for functions.

Qualifications

- Highly organized. - Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds. - Strong Guest Service Skills - Must have attention to detail and be customer service oriented. - Ability to communicate satisfactorily with guests, management, and co-workers.

Benefits/Perks

- Medical, Dental, Paid time off, 401(k) for full-time employees - All employees get discounts on hotel's outside of their hotel they work in - Opportunities for bonuses - $250 referral bonus for you and a referred associate - Daily Pay: access to your already earned wages before payday