Administrative Assistant

Transitions At Home , is currently seeking to hire a full-time Administrative Assistant . We are seeking an organized, dependable, and professional Administrative Assistant to join our Home Health team. This position plays an important role in supporting daily agency operations and ensuring referrals and patient information are processed accurately and timely. The ideal candidate will have a Medical Assistant degree/certificate or other healthcare-related education and previous experience working in a medical or healthcare setting. Key Responsibilities Receive, process, and track incoming home health referrals. Enter new patient demographic, insurance, physician, and referral information into the electronic medical record (EMR). Review referrals for completeness and follow up for missing documentation. Maintain accurate and organized electronic medical records. Scan, upload, file, and retrieve patient documentation. Communicate with hospitals, physician offices, clinics, skilled nursing facilities, patients, families, and other referral sources. Answer incoming telephone calls and provide professional receptionist/front-office support. Route clinical questions and concerns to appropriate clinical staff. Process incoming faxes, medical records, orders, and other correspondence. Assist clinical and administrative staff with daily office operations. Maintain patient confidentiality and comply with HIPAA requirements. Perform additional administrative and office duties as assigned. Hours: Full-Time Location: On-Site 40 hours per week 8:00 am - 4:30pm Monday through Friday We Offer a Competitive Wage and Benefits to Eligible Employees that Include: $20- $23 per hour starting wage, depending on experience Flexible Schedules 401k (with company match) Flexible Spending Accounts (Medical and Dependent Care) Educational Opportunities to assist with career advancement Tuition Reimbursement Program Employee Referral Program Employee Assistance Program Generous Paid Time Off - starting at 90 days upon hire On demand pay, with direct deposit Benefits vary by employee status What We’re Looking For We are looking for someone who is organized, detail-oriented, self-motivated, and comfortable working in a busy healthcare environment. The successful candidate will communicate effectively with patients, healthcare providers, referral sources, and team members while helping ensure smooth and efficient office operations. Home health experience is a plus, but we are willing to consider candidates with strong medical office or healthcare administrative experience. Qualifications / Job Requirements Other healthcare-related education such as Medical Office Administration, Health Information Technology, Medical Billing/Coding, Healthcare Administration, or similar education will be considered. Previous medical office, home health, hospice, hospital, clinic, or other healthcare experience preferred. Knowledge of medical terminology is preferred. Experience with electronic medical records (EMR/EHR) preferred. Strong computer and data-entry skills. Excellent organizational skills and attention to detail. Professional telephone and customer service skills. Ability to multitask and prioritize in a fast-paced healthcare environment. Must maintain confidentiality and demonstrate professionalism and dependability. Transitions At Home, a non-profit home health organization serving Central Wisconsin, provides quality care, safety, and well-being in each patient's home. Our team of healthcare professionals strive to promote compassion, comfort, and dignity while our patients heal comfortably in their home. To learn more about Transitions At Home, visit our website at What you can expect from us upon our receipt of your application Hiring manager will contact you within 1-2 business days of your application submission Complete 1-2 interview(s) and meet with immediate supervisor and mentor Upon receiving the job offer, review job description, and complete new-hire tasks and onboarding paperwork (via the Paycor app) Receive name badge, keys, and tour of the community Receive continuous training from mentor as you continue to provide exceptional care to our residents Our core values are based on five pillars: Do the right thing, Foster positive relationships, Be committed, Be innovative, and Coach, guide and lead. Transitions At Home for Western Wisconsin #J-18808-Ljbffr Transitions At Home for Western Wisconsin