Administrative Technician - Records Room

Administrative Technician

The City of Richmond Department of Social Services is seeking a highly qualified candidate to fill the position of Administrative Technician in the Records Unit of the Administration and Finance Division. The incumbent is responsible for managing a variety of clerical and administrative tasks related to departmental records in support of the daily operations of the Division.

Duties include but are not limited to:

• Maintaining current filing system
• Setting up and organizes files
• Sorting, classifying, and filing materials
• Purging obsolete material
• Retrieving and returning material requested from files
• Retrieving and forwarding case file folders
• Providing office support services to assigned area
• Receiving and managing departmental telephone calls and visitors
• Furnishing general information to callers and internal customers, assisting visitors with the preparation of information and/or forms, if needed
• Taking and relaying messages
• Receiving, opening, logging, sorting, time-stamping, and distributing mail
• Preparing materials for mailing
• Providing assistance to other Department of Social Services employees and supervisors
• Typing correspondence and proofreading documents
• Accessing Virginia Department of Social Services automated systems to obtain information
• Receiving appropriate completed forms and checks for accuracy
• Performing other related duties as required

City of Richmond Social Services employees who work in this class are considered essential personnel and will be required to work during declared emergencies and major weather events.

Qualifications, special certifications, and licenses:

Considerable knowledge in English language and grammar; Standard office equipment such as multi-line phones, computers, copiers, fax machines, scanning machines, etc.; Software such as Microsoft Office Suite (Word, Excel, Outlook, etc.); and administrative and clerical procedures such as word processing, managing files and records, and designing forms. Demonstrated skills in entering data accurately; maintaining confidentiality; thinking critically to solve problems; and data entry. Demonstrated ability in following established procedures; attention to detail; working independently with little supervision; time management and organization; and use of sound judgment and decision making.

• High School Diploma or GED
• Two years of related clerical or office support experience
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email.

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