Resident Care Manager (RCM) (RN)

Resident Care Manager

Employee Benefits: Benefits of being a Sapphire Health Services employee include, but is not limited to: PTO, 401(K), Medical/Health Insurance, Dental Insurance, Vision Insurance, Birthday/Holiday Pay, Wellness Fund, Uniform Fund, Longevity Bonuses, Quarterly Vacation Drawing, Tuition Reimbursement

How To Apply: At Sapphire Health Services we are dedicated to creating a supportive and enriching environment for both our residents and our team members. If you are a passionate healthcare professional looking to make a difference in the lives of residents, we encourage you to apply!

Address: 11325 NE Weidler St., Portland, OR 97220

Our Mission

To Promote The Highest Quality Of Life For Our Residents, Staff And Communities. We Strive To Treat Them All With The Greatest Consideration And Respect

Job Summary: The Resident Care Manager (RCM) LPN or RN is responsible for overseeing the care and services provided to a designated group of residents in accordance with the care plan and regulatory requirements. This position works closely with the Director of Nursing in serving as a clinical leader and liaison between nursing staff, physicians, residents, and families to ensure quality, person-centered care.

Responsibilities:

• Meet and assist with new admissions.
• Discuss problems or concerns with residents, family members, staff, and other interdisciplinary care team members.
• A Resident Care Manager, (RN) or (LPN) will read the 24-hour report for changes of condition to determine assessments, plans, notifications, and consults needed.
• Review of psychoactive, restraint, and restorative programs.
• Keep residents' family and physician informed of any changes in resident behavior, medications, or conditions of health.
• Coordinate all aspects of care for assigned residents, including assessment, care planning, implementation, and evaluation.
• Monitor and ensure timely and accurate completion of MDS assessments and care plans in accordance with CMS/Oregon state guidelines.
• Supervise and guide nursing staff (CNAs, LPNs/RNs) providing direct care to ensure best practices and compliance with facility standards.
• Collaborate with physicians, therapists, social workers, and families to ensure effective resident care planning.
• Conduct resident and family care conferences and maintain ongoing communication.
• Participate in Quality Assurance/Performance Improvement (QAPI) efforts and survey readiness.
• Monitor changes in resident condition and ensure timely interventions and documentation.
• Train, mentor, and support nursing team members to promote high standards of resident care.
• Assist with incident investigations and ensure follow-up and reporting.
• Ensure compliance with infection control protocols, safety practices, and HIPAA regulations.
• Other duties as assigned

Qualifications:

• Current Oregon RN or LPN license in good standing (Required).
• Minimum 3 - 5 years of experience in long-term care or skilled nursing setting (Preferred).
• Prior leadership, supervisory, or charge nurse experience (Preferred).
• Strong understanding of MDS, care planning, and Oregon long-term care regulations.
• Excellent communication, organizational, and leadership skills.
• Ability to work effectively in a team environment and manage multiple priorities.