Representative - Customer Service

Wesco - 2515 Preble Avenue - Responsibilities: Respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution.; Resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer.; Analyze a customer's service needs and refer to other service or technical departments for follow up as needed.; Back-up support to sales counter with walk in and telephone inquiries.; Process payments for cash account customers.