Operations & Hospitality Associate

Job Description

Job Description

ABOUT US

Inatai Foundation is a growing 501(c)(4) philanthropic organization committed to working with communities to shift the balance of power to ensure racial justice and equity across Washington and beyond. We are hiring an Operations & Hospitality Associate to join our expanding Operations Team located in our Seattle Office.

POSITION SUMMARY

The Operations & Hospitality Associate owns people experience. This is a highly visible, people-facing position responsible for providing a welcoming, safe, and functional workplace that reflects Inatai's values of racial justice, abundance, and joy. The individual in this role oversees daily office operations, event hospitality, logistical support, and contributes to internal culture-building. This is an excellent opportunity for someone who enjoys engaging with communities and building operational excellence across organizations.

The ideal candidate is a highly organized, proactive, and people-centered professional who excels at creating a welcoming and seamless workplace experience. They combine strong hospitality instincts with operational rigor—able to anticipate needs, manage details, and keep systems running smoothly behind the scenes. They are equally comfortable engaging with guests and executives as they are coordinating logistics, managing vendors, and improving processes. This person takes ownership, adapts easily in a fast-paced environment, and uses sound judgment to solve problems.

Grounded in a service mindset, they bring warmth, professionalism, and attention to detail to every interaction.

Key responsibilities include:

• Creating a welcoming office environment to Inatai team members and guests.

• Supporting team operations, events, and additional administrative needs as they arise.

• Build, document, and improve systems and processes that support efficient office operations and a positive office environment. Maintain office excellence by ensuring the office is clean, functional, and safe.

• Providing outstanding hospitality during events hosted in Inatai’s Seattle office.

This is a full-time, non-exempt position. The expected schedule for this role is 8:30 a.m. – 5:00 p.m., Monday through Friday, working onsite in the Seattle office except during approved office closures or as otherwise directed by the foundation.

Any adjustments to the schedule require supervisor approval. This role may require occasional early mornings, evenings, and weekends as well as statewide travel (10-15%).

PRIMARY RESPONSIBILITIES

Office Environment & Hospitality

• Maintain a welcoming, safe, and efficient physical workspace that aligns with Inatai's values and supports team wellbeing.

• Coordinate with facility’s vendors, and on-site contractors to ensure office maintenance, cleanliness, safety, and functionality.

• Provide high-quality hospitality for internal and external guests who visit and/or host events in our offices.

• Support meeting logistics, catering, space setup, and guest support as needed.

Operations & Logistics

• Oversee day-to-day office operations, including, but not limited to supply ordering, equipment distribution, sorting the mail, space management.

• Serve as a primary point of contact for on-site logistical coordination to ensure smooth workflows and excellent internal support.

• Partner with IT and other internal team to troubleshoot and resolve technology issues in conference rooms and shared spaces.

Standard Operating Procedures & Process Design

• Draft, document, and maintain clear standard operating procedures (SOPs), processes, and guidelines for office operations.

• Facilitate feedback loops with team members to iterate and improve operational consistency and efficiency.

Operations Support & Internal Culture

• Support the Sr. Manager of Operations on projects that they oversee.

• Provide support for the All-Team’s meeting.

• Partner with the Sr. Manager of Operations to shepherd the safety committee activities, and engagement initiatives.

• Cultivate an inclusive and inviting office culture by organizing fun, team building activities that strengthen team connection and morale including but not limited to decorating offices for birthdays.

Requirements

QUALIFICATIONS

Minimum Requirements:

• 1-2 years of experience in hospitality, office coordination, front desk, or customer-facing support.

• Proven experience coordinating logistics and providing operational support for large organizational meetings, events, or gatherings

• Demonstrated ability to provide white-glove service in a professional environment.

• Strong verbal and written communication skills with the ability to interact effectively with executives, team members, vendors, and guests.

• Proficiency with Microsoft Office Suite, Zoom, Microsoft Teams, and standard office technology.

• Advanced organizational and time management skills with the ability to manage multiple priorities and deadlines simultaneously.

Preferred Qualifications:

• Associates or Bachelors degree in Hospitality, Business Administration, Communications, or related field preferred.

• Exceptional customer service and relationship-building skills with the ability to create a warm, professional, and welcoming environment.

• Experience in hotel hospitality or banquet support.

• Demonstrated ability to work independently while also collaborating effectively across teams and departments.

• Strong attention to detail and commitment to maintaining high standards of presentation and service.

• Adaptable and resourceful in fast-paced or changing environments.

• Proficiency with Zoom, Microsoft Teams, and audiovisual meeting technology.

• Experience using visitor management, workplace operations, or facilities management software.

• Ability to troubleshoot basic office technology, conferencing equipment, printers, and connectivity issues.

• Ability to anticipate hospitality and operational needs before issues arise.

• Experience managing digital records, expense reporting systems, and administrative workflows.

• Comfortable learning and adopting new technologies and systems quickly.

• Alignment with Inatai’s mission, vision, and values.

Key Skills and Attributes:

• Attention to detail and a demonstrated commitment to maintaining high standards of presentation and service.

• Strong interpersonal, organizational, and time management abilities.

• Reliable, detail-oriented, and adaptable with a service-minded approach.

• Demonstrated commitment to equity, inclusion, racial justice, and creating welcoming environments for people with diverse identities and experiences.

• Enthusiasm for statewide travel and engaging with diverse communities.

Benefits

COMPENSATION

This position is full-time, non-exempt position with an annual rate of $51,000 - $69,000. This position is eligible for overtime compensation consistent with applicable wage and hour laws. A compensation enhancement is available for employees proficient in Indigenous or advanced multilingual skills that support the Foundation’s work.

Inatai offers a comprehensive benefits package, including:

• Fully paid medical, dental, and vision coverage for employees and dependent children (partial coverage for spouses/partners).

• 12% employer contribution to retirement.

• Generous time off: 29 days of flexible paid time off, 13 paid holidays, and a year-end office closure from December 25 to January 1.

• Paid family and medical leave (12 to 18 weeks).

• Transportation support.

• Professional development support.

TO APPLY

Please submit your resume and a cover letter expressing your specific interests through our online application portal. Priority will be given to applications submitted by Thursday, June 25th, 2026 . You will receive an automatic acknowledgment of your application once you submit your materials, and you can expect updates from the Foundation every two to three weeks once the priority deadline has passed.

We are committed to creating conditions where all candidates are able to fully express their talents and potential and invite you to let us know if there are any accommodations that we can provide to support you in your pursuit of this role.

Thank you for your interest in joining Inatai Foundation!