Retention Specialist

Band Member Recruitment and Retention SpecialistIt's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.Recruit with Heart. Retain with Purpose.As Grand Casino's Band Member Recruitment and Retention Specialist, you will serve as a strategic connector, advocate, and developer of Mille Lacs Band Members by recruiting them into meaningful roles and supporting their growth and success across Grand Casinos. You will help increase Band Member employment and foster leadership development through a thoughtful, hands-on approach to retention and advancement.Your work will enrich the Mille Lacs Band of Ojibwe by empowering its members, promoting self-sufficiency, and supporting long-term careers. The ideal candidate is caring, motivated, highly organized, and passionate about community engagement, personal development, and cultural alignment.What You'll DoEngage, Recruit, and RepresentDrive and support recruitment strategies to increase Band Member employment across Grand Casinos.Build talent pipelines by actively participating in hiring events, job fairs, and community outreach efforts.Serve as a visible and trusted liaison between Talent, Department Leaders, and the Band community.Connect Band Members with appropriate community resources that support employment and personal development.Coach, Retain, and DevelopConduct onboarding interviews and provide ongoing coaching to Band Members in career success, job advancement, resume building, and interview preparation.Serve as a point of contact for work-related concerns, offering culturally sensitive and proactive support.Assist Band Members in navigating Talent programs, resources, and Associate relations processes.Support individual development through personalized Career Development Plans and continuous follow-up.Monitor, Report, and Drive ResultsMaintain accurate, up-to-date working files on Band Members, documenting services provided and employment goals.Provide timely, actionable reports to General Managers, Assistant General Managers, and Talent Leadership.Ensure seamless documentation and data accuracy within internal HR systems.Deliver regular employment and progress reports to the Band Member Services Manager.Collaborate with department leaders and Talent Strategic Partners to monitor development, identify roadblocks, and drive long-term retention success.You'll Thrive If YouAre motivated by helping others find purpose and success in their careers.Have strong cultural awareness and a deep connection to the Mille Lacs Band mission.Thrive in cross-functional roles that blend coaching, strategy, reporting, and community impact.Are energized by relationship building and coaching at all levels—from frontline to leadership.What You'll GetVisibility + GrowthHigh-impact leadership in a role focused on community development.The chance to shape Band Member recruitment and advancement pathways.Strategic collaboration across departments, properties, and tribal entitiesCulture + SupportWeekly pay + competitive salaryMedical, dental, and vision coverage401(k) with match, tuition reimbursement, and paid parental leavePTO that's used and encouragedRecognition for birthdays, anniversaries, and service milestonesCulture + LegacyA workplace rooted in tradition and transformationA values-driven culture built on Wisdom, Love, Respect, Truth, Humility, Bravery, and HonestyA leadership team that champions Band Member development and representationWhat You BringBachelor's degree in Human Resources, Business, Organizational Development, or a related field5–7 years of progressive experience in recruitment and/or retention. Equivalent combinations of education and experience will be consideredDemonstrated success in coaching, relationship-building, and talent supportStrong communication and organization skillsMust be able to secure a license from the Gaming Regulatory Authority (GRA)Responsible for following all relevant Detailed Gaming Regulations (DGRs)Mille Lacs Band Member and American Indian preference will be exercised in the hiring processPhysical Requirements and Work EnvironmentAbility to travel locally for events and community engagementFlexibility to occasionally work evenings or weekends for outreach or development initiativesComfortable working in both office and guest-facing environmentsRegular standing, walking, and light lifting during community activities and events