STORE MANAGER

Overview Duck Donuts is looking for an upbeat, friendly, and motivating individual with strong interpersonal and leadership skills. The Store Manager is responsible for directing the daily operations of a single store and ensuring compliance with standards for customer relations, food costs, safety, sanitation, product preparation, and merchandising. As the highest management position within the unit, the store manager is accountable for the unit and its operations at all times, whether physically present or not. Responsibilities Ensure the store delivers a great product and outstanding service in a clean and welcoming atmosphere. Interact with guests, monitor store performance based on guest feedback, and follow up on compliments and complaints. Prioritize the guest experience and resolve conflicts effectively. Ensure proper execution of new product introductions and marketing programs within the store. Build team morale and support the professional growth and development of all employees. Handle disciplinary actions and terminations of store staff when necessary. Comply with all federal, state, and local labor laws. Complete weekly food and paper inventory, vendor orders, and service logs. Manage daily cash handling functions (cash reports, deposits, etc.). Create store action plans to drive performance in areas of opportunity. Qualifications 2+ years of management in a food service/retail environment or 2-4 year degree or equivalent work experience (preferred). Minimum age 18+ years old. Store Manager will work full time, holidays, and overtime as needed. 2+ years’ experience in restaurant management (fast casual and franchising preferred). Demonstrated track record of workplace achievement in selection, coaching, and development of managerial employees. Excellent written and verbal communication, interpersonal, and presentation skills. High-energy and results-driven with the ability to manage and solve multiple priorities in a fast-paced environment. Benefits Weekly pay Competitive pay Tips (add on average $2 per hour to your check) Flexible schedule (no late nights) Complimentary food/drinks while on the clock #J-18808-Ljbffr Duck Donuts