Insurance Office Receptionist

Job Description

Job Description

At Silas T Garcia Agency & Associates LLC, we believe that the first impression is the most important one. Located in the heart of Santa Fe, our office is more than just a workplace; it is a community hub where we help our neighbors protect what matters most to them. We are looking for an Insurance Office Receptionist to be the friendly face and voice of our agency. If you are someone who genuinely enjoys connecting with people, organizing a busy day, and helping others solve problems, you will fit right in with our tight-knit group. We value warmth, patience, and a positive outlook above all else. Your daily work will directly impact how our clients experience our service, providing them with comfort and clarity from the moment they call or walk in. We provide a supportive environment where your contributions are recognized and your professional growth is encouraged. If you are ready to bring your bright energy to a team that truly cares about the Santa Fe community, we would be delighted to meet you.

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Hands on Training

Retirement Plan

Dental Insurance

Mon-Fri Schedule

Monthly team meetings

Team building events

Monthly bonus opportunities

annual bonus opportunities

appreciation lunches

paid holidays

business casual attire

collaborative work environment

networking events

community involvement

casual Fridays

Warmly greet all clients and visitors who walk through our doors to ensure they feel welcomed.

Manage our primary phone line by answering questions and directing callers to the correct team member.

Maintain an organized and tidy reception area that reflects the care we put into our work.

Assist our agents by organizing files, processing incoming mail, and handling basic office tasks.

Coordinate appointment schedules to keep our daily operations running smoothly.

Maintain sensitive client information with the highest level of confidentiality and integrity.

Professional phone etiquette and excellent interpersonal communication skills.

Proficiency in Microsoft Office Suite and basic office management software.

High school diploma or equivalent.

Strong organizational habits and attention to detail.

Prior experience in a professional office setting or customer service role.

Knowledge of insurance terminology is beneficial but we are happy to teach the right person.