Maintenance technician

Maintenance Technician

Job Summary: The Maintenance Technician is responsible for maintaining the hotel's facilities, guest rooms, equipment, and grounds in a safe, clean, and fully operational condition. This role performs preventative maintenance, responds to guest and staff maintenance requests, and completes repairs to ensure an excellent guest experience.

Essential Duties and Responsibilities:

• Perform preventative maintenance (PMs) on guest rooms, HVAC/PTAC units, plumbing, electrical, and mechanical systems.
• Respond promptly to maintenance work orders and guest service requests.
• Repair plumbing fixtures, toilets, sinks, faucets, drains, and water leaks.
• Troubleshoot and repair electrical issues, including outlets, switches, lighting, breakers, and fixtures.
• Maintain and repair HVAC/PTAC systems, thermostats, and related equipment.
• Repair doors, locks, windows, sliding doors, and guest room hardware.
• Perform drywall repairs, painting, caulking, and finish work.
• Maintain boilers, water heaters, pumps, irrigation systems, and other building equipment.
• Conduct daily inspections of the property to identify safety hazards or maintenance needs.
• Assist with pool equipment maintenance and ensure compliance with safety regulations.
• Maintain parking lots, sidewalks, landscaping features, and exterior lighting.
• Operate pressure washers, hand tools, power tools, and maintenance equipment safely.
• Coordinate with outside vendors and contractors when necessary.
• Maintain accurate maintenance logs, preventative maintenance records, and inventory.
• Follow OSHA, fire safety, IHG/company standards, and local building codes.
• Assist during emergencies, including power outages, flooding, or severe weather events.
• Support other departments as needed while maintaining a positive, team-oriented attitude.

Qualifications:

• High school diploma or equivalent.
• Experience in hotel maintenance, facilities maintenance, or a related field preferred.
• Working knowledge of HVAC, plumbing, electrical, carpentry, drywall, and painting.
• Ability to safely use hand and power tools.
• Ability to lift up to 50 pounds and work on ladders, rooftops, and in confined spaces.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.
• Flexible schedule, including weekends, holidays, and emergency call-ins as needed.

Reports To:

• Chief Engineer or Engineering Supervisor