Team Lead/Medical Assistant, Surgery - Atrius Health

Team Lead/Medical Assistant, Surgery Improve the lives of others while Caring. Connecting. Growing together. Job Description - Team Lead/Medical Assistant, Surgery - Atrius Health (2358774) Explore opportunities with Atrius Health, part of the Optum family of businesses. We’re an innovative health care leader and multi‑specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value‑based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision‑making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. Under general supervision as a Team Lead, coordinates the daily support operations of a single clinical area or group. Primarily acts as a Medical Assistant and performs the full duties associated with this role. Is a resource for other support staff and may fill in for staff as needed to provide appropriate coverage of the department. Takes lead role in ensuring department workflow is of a high quality. Primary Responsibilities Serves as a skilled clinical/administrative support resource for team members Assumes leadership duties while performing nonexempt support tasks Evaluates daily schedules and ensures coverage during absences Implements and adjusts operational procedures within established guidelines Guides staff on workflow execution and suggests improvements Supports performance reviews and monitors service quality (e.g., phone systems) Acts as point of contact for patient issues and may supervise in manager’s absence Required Qualifications High School diploma or equivalency certificate (e.g., GED, HiSET, TASC Test) from an accredited institution or governmental unit Experience typically acquired through 2+ years in a clinical setting with 1+ years as a Medical Assistant (a bachelor’s or associate degree may be substituted for one year of experience). In depth knowledge of specialty’s area Proven solid interpersonal skills with the ability to interact effectively with patients and medical professionals Proven sound judgment with the ability to work and make decisions in a fast‑paced environment Preferred Qualifications American Heart Association Basic Life Support (BLS) is solidly preferred if the job is in a patient‑facing clinical capacity Advanced Cardiac Life Support (ACLS) may be required based on specialty Pay and Benefits Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full‑time employment. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401(k) contribution (all benefits are subject to eligibility requirements). Regardless of where or when you begin a career with us, you’ll find a far‑reaching choice of benefits and incentives. Equal Employment Opportunity At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law, and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by local, state, or federal laws. UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment. UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call View phone number on click.appcast.io to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday. UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for UnitedHealth Group, Inc. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information or any other characteristic protected by law. #J-18808-Ljbffr