Senior Project Manager, Enterprise Quality

The Senior Project Manager, reporting to the Administrative Director of Quality and partnering closely with the Chief Quality Officer (CQO) and Enterprise Quality Team, will independently lead and manage enterprise-wide quality initiatives. These initiatives span key domains of the quality infrastructure – including Hospital Quality, Compliance, Infection Control, Risk & Safety, and other system-wide priorities – in alignment with Mass General Brigham's Quality strategy and goals. This role requires exceptional organizational and project management skills, strong interpersonal communication, and the ability to operate effectively in a highly complex, matrixed environment. The Senior Project Manager will work with a high degree of independence while collaborating closely with teams across the Office of the Chief Medical Officer (OCMO), enterprise hospitals, and external partners. Principal Duties and Responsibilities Lead multiple, high-priority projects aligned with CQO and enterprise-wide quality goals. Partner with executive, clinical, and operational leaders to drive initiatives that improve patient safety and quality outcomes. Develop, implement, and maintain project plans, timelines, and deliverables; proactively identify risks and implement solutions to keep projects on track. Facilitate enterprise-wide working groups and/or committees, ensuring clear objectives, effective collaboration, and measurable results. Create and maintain project documentation and records (e.g., distribution lists, organizational charts, agendas, meeting notes/minutes) to ensure transparency and accountability. Build and sustain strong relationships with key stakeholders across the enterprise and with external vendors/partners. Promote and model Mass General Brigham values in all interactions and decisions, fostering a culture of accountability, respect, continuous learning, and collaboration. Perform additional duties and special projects as assigned. Secure required resources and use formal processes and tools to manage resources, budgets, risks, and changes. Manage projects to ensure on‑time completion according to specifications and within budgeted costs. Communicate regularly on project status with project stakeholders. Own project plans for multiple large‑scale projects. Provide guidance to project coordinators and project managers. Identify potential risks early, analyze the possible impact, and develop mitigation strategies. Bachelor's Degree in a Related Field of Study or equivalent years of experience required, Master's Degree in a Related Field of Study preferred. 5-7 years of experience in project management, preferably in the healthcare industry required. Previous experience in a leadership, lead, or team support role is required (0-1 years). Skills/Abilities/Competencies Strong understanding of project management principles and methodologies. Experience with healthcare-specific project management tools and techniques. Excellent problem‑solving and conflict‑resolution skills. Possess strong interpersonal skills to effectively communicate with cross‑functional teams including staff at all levels of the organization. Ability to think about strategic problems, generate and present options, and facilitate consensus and decision‑making among constituent groups and executive leadership. Excellent organizational skills, ability to work independently, manage multiple tasks and projects, meet deadlines, and manage to schedule. Ability to effectively present ideas and information in a variety of formats to a wide range of audiences. Demonstrates team‑oriented, collaborative nature and is flexible, resourceful, and resilient. Adapts quickly and happily to changing conditions, uses resources and relationships to develop solutions. Ability to recognize when issues should be escalated. Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #J-18808-Ljbffr Mass General Brigham (Enterprise Services)