Fire Sprinkler Manager

Service & Inspections Management Position

At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.

When you join Impact Fire you will receive:

• Competitive compensation
• Pay is on a weekly cycle, every Friday
• Career Advancement Opportunities
• Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
• Company paid short and long-term disability
• Immediately vested in our 401(k) company match
• Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.
• Exceptional guidance and support from our managers
• Collaborative culture & environment
• Robust training opportunities with company reimbursement upon achieving required licensing
• Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
• Opportunity to work alongside some of the best talent in the fire protection industry

This position is a local service & inspections management position that reports to General Manager. The Service Manager will be responsible for ensuring a safe working environment for technical personnel, and ensuring personnel are properly trained.

Responsibilities:

• Work with the General Manager and other managers to develop financial and operational goals for service and inspections divisions
• Implement plans, programs, and processes developed to meet or exceed district goals and objectives maximizing market potential.
• Manage new contracts and renewal of existing contracts or contract work.
• Consistently & accurately complete labor forecasting and scheduling, to ensure the effective operation of the Divisions and the efficiency of personnel.
• Establish productivity goals for technical and administrative employees that support and compliment the tactical priorities of the Divisions.
• Ensure appropriate inventory and inventory controls for materials needed for scheduled repairs and deficiencies.
• Achieve the assigned monthly goals for revenue and cost control; work to correct any budgetary deficiencies
• Lead the technical and administrative personnel in providing a high level of customer service
• Learn and ensure compliance with all applicable industry codes
• Protect the company's assets
• Perform any other tasks assigned by the General Manager or Managing Member

Requirements:

• Possess any necessary licensing and certification required by National, State and Local codes.
• Minimum 3 years related operational management experience either in the fire protection industry or the commercial customer service business.
• NIET or equivalent training from manufacturers or institutions. Working knowledge of NFPA 72.
• Established knowledge of all product lines and services offered by Impact Fire Services.
• Competency with the Microsoft Office Suite and the ability to quickly learn the Company's information systems applications.
• Experience with or skills needed in designing, implementing, and maintaining safe working procedures.
• Strong written and verbal communication skills.
• The ability to perform physical activities outlined in the accompanying physical requirements checklist.
• Strong work ethic and professional appearance.

In addition to the above, the most desirable candidate will have:

• A four-year college degree in management or business administration or comparable experience
• Industry licensing or certification of competency with fire alarms and commercial sprinkler systems

Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.

We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line.

Employment with an Equal Opportunity Employer (EOE) including disability/veterans.