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Onsite IT Support Specialist I — Charlotte

Signet Jewelers Limited

Diamonds Direct in Charlotte, NC is seeking a Specialist IT I (Onsite) to provide Tier 1 technical support for hardware, software, access, and network issues. You will answer calls, log tickets, and guide users through standard troubleshooting while escalating complex problems as needed. The role emphasizes knowledge base updates and basic IT security practices. Requirements include a high school diploma, 0–2 years in a support role, familiarity with Windows/macOS and Office 365, and IT #J-18808-Ljbffr Signet Jewelers Limited

Vacancy posted 1 day ago
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