Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead

$14.75 - $16.76 per hour

McDonald's

Guest Experience Leader

Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.

PERKS & BENEFITS:

  • Competitive pay between $14.75 - $16.76
  • Employee discounts and free meals
  • Paid sick leave and/or paid time off
  • Tuition reimbursement and/or educational assistance
  • Training and advancement opportunities
  • Weekly direct deposit
  • 401k plan
  • Medical, dental, and vision benefits

And much, much more!

This role is vital to the guest experience because you'll:

  • Lead the experience: Check in with guests and make sure they are enjoying themselves
  • Be the solution: Handle guest concerns and provide resolve to their satisfaction
  • Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
  • Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features

To be successful in this position, you'll need:

  • A humble and hospitable demeanor;
  • Passion for helping and serving others (customers and fellow team members);
  • A desire to learn and grow; and
  • The ability to communicate effectively and anticipate customer needs

Equal Employment Opportunity and Our Value of Inclusion

McDonald's is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald's provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald's provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io.

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead in Hialeah, FL vacancy
  •  ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place...  ...'s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you... 
    Suggested
    Full time
    Part time
    Local area

    McDonald's

    Miami Lakes, FL
    2 days ago
  • $14.75 - $16.76 per hour

     ...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU....  ...This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying... 
    Suggested
    Hourly pay
    Local area
    Flexible hours
    Shift work

    McDonald's

    Miramar, FL
    2 days ago
  •  ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place...  ...'s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting... 
    Suggested
    Full time
    Part time

    McDonald's

    West Miami, FL
    3 days ago
  •  ...Kasa is seeking a Hospitality Lead in Miami to oversee guest experiences and lead the Hospitality Associate Team. This role is vital in ensuring high service standards and managing operations at the Miami location. Responsibilities include engaging with guests, overseeing... 
    Suggested

    KASA

    Doral, FL
    3 days ago
  •  ...a dynamic leader for restaurant operations. You will ensure elevated service standards, mentor management teams, and enhance guest experiences in a vibrant, luxury setting. The ideal candidate has over 5 years of upscale restaurant leadership experience, strong financial... 
    Suggested

    SkyBridge Luxury & Associates

    Miami, FL
    2 days ago
  • Guest Experience LeaderFlexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.PERKS &...  ...more!This role is vital to the guest experience because you'll:Lead the experience: Check in with guests and make sure they are... 
    Hourly pay
    Shift work

    McDonald’s

    Miami, FL
    5 days ago
  •  ...Trillium Foundation in Miami Gardens is seeking a Restaurant Manager responsible for operational excellence and guest experiences. The ideal candidate will lead a team to meet brand standards, manage costs, and drive profitability. Responsibilities include leading team... 

    Ontario Trillium Foundation

    Miami Gardens, FL
    2 days ago
  • A leading fast-casual dining chain is seeking a Restaurant Manager in Miami, Florida. This role emphasizes guest hospitality and team member development. Successful candidates will have over 2 years of experience in similar positions, a passion for guest service, and strong... 
    Casual work

    PDQ Restaurants

    Miami, FL
    2 days ago
  • Push Operations is seeking a dedicated Restaurant Manager in Miami to enhance guest experiences and drive team performance. You will have the opportunity to work alongside industry leaders. The role focuses on leadership development, collaboration, and active engagement... 
    Flexible hours

    Push Operations

    Miami, FL
    1 day ago
  • Ontario Trillium Foundation seeks a Restaurant Manager for their Miami location. This role includes leading the team to provide excellent guest experiences and managing operations according to Dunkin’ standards and franchise policies. The successful candidate will handle... 

    Ontario Trillium Foundation

    Miami, FL
    1 day ago
  •  ...A leading valet parking service provider in Miami Beach is seeking a Valet Ramp Captain...  ...ensuring the safety and efficiency of parking guest vehicles while delivering exceptional...  ...must have 2+ years of management experience and a valid US driver's license. The position... 

    EVOLUTION PARKING & GUEST SERVICES

    Miami Beach, FL
    5 days ago
  •  ...Beach is seeking a Front Office Manager to oversee Guest Services and maintain high standards of service. You will lead and train front desk staff, manage schedules...  .... The role requires strong supervisory experience, exceptional customer service, and proficiency... 

    Highgate

    Miami Beach, FL
    1 day ago
  •  ...McDonald's - - Responsibilities: Greeting guests and communicating with them while ordering; Offering help with using the ordering kiosks; Offering assistance to those in need of some extra hands; Checking with them once they have their food to make sure theyre satisfied... 

    McDonald's

    Miami Beach, FL
    1 day ago
  •  ...JETSET Pilates® in Miami is looking for Studio Leads to join their dynamic team. This role involves assisting clients and instructors...  ...sales, answering inquiries, and supporting the overall studio experience. Ideal candidates will have strong customer service and communication... 

    JetSet Pilates

    Doral, FL
    5 days ago
  •  ...A boutique fitness studio in Miami is seeking Studio Leads to provide exceptional service and assist instructors. Responsibilities...  ...Ideal candidates will have strong customer service skills and experience in sales. Candidates must be available for flexible shifts, including... 
    Flexible hours
    Day shift
    Afternoon shift

    JetSet Pilates

    Doral, FL
    1 day ago
  •  ...of a lifetime into a lifetime of vacations for our guests. The Royal Caribbean Group’s Loyalty & Direct...  ...has an exciting career opportunity for a full time  Lead, Co-Brand Credit Card – Onboard Acquisition & Experience  to the  Senior Manager Credit Card & Gift Card... 
    Full time

    Royal Caribbean Group

    Miami, FL
    15 days ago
  •  ...Housekeeping Coordinator who thrives in a dynamic environment, ensuring guest satisfaction by managing reporting and supporting housekeeping management. The ideal candidate will have at least one year of experience, strong organizational skills, and a team-oriented attitude.... 

    1-Hotels-5

    Miami Beach, FL
    4 days ago
  • A leading hospitality company is seeking a Housekeeping Supervisor in Fort Lauderdale, FL...  ...include maintaining cleanliness of guest rooms and public areas, liaising with guests...  ...cleanliness. Candidates should have supervisory experience in housekeeping and a background in... 
    Full time
    Night shift
    Day shift

    Kimpton Hotels & Restaurants

    Miami, FL
    5 days ago
  •  ...Lead, Experience Development Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees...  ...vacation of a lifetime into a lifetime of vacations for our guests. Royal Caribbean Group’s Product Strategy Team has an exciting... 
    Full time
    Shift work

    Royal Caribbean Group

    Doral, FL
    1 day ago
  • Lead, Experience Development Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees...  ...vacation of a lifetime into a lifetime of vacations for our guests. Royal Caribbean Group’s Product Strategy Team has an exciting... 
    Full time
    Shift work

    Royal Caribbean Group

    Miami, FL
    4 days ago
  •  ...Miami, Florida, to support store operations and ensure outstanding guest service. Responsibilities include supervising staff,...  ...organization, and implementing sales strategies to enhance customer experience. Candidates must be at least 18 years old and preferably have retail... 

    GameStop

    Miami, FL
    4 days ago
  •  ...Store Manager to support daily operations, promote outstanding guest service, and oversee store associates. This role is ideal for a...  ...transactions, and maintaining store standards to enhance guest experiences. Candidates should have retail management experience, excellent... 

    GameStop

    Miami, FL
    5 days ago
  • Royal Caribbean Group seeks a Housekeeping Manager to enhance the guest experience through exceptional cleanliness and service standards aboard its vessels. The role demands a minimum of two years’ experience in Housekeeping management, preferably in an upscale environment... 

    Royal Caribbean Group

    Miami, FL
    3 days ago
  •  ...provider in Miami seeks a Valet Ramp Captain to ensure safety and efficiency in parking guest vehicles while delivering exceptional service. The ideal candidate will have management experience, strong customer service skills, and a valid US Driver's License. Responsibilities... 

    Evolution Parking & Guest Services

    Miami, FL
    4 days ago
  •  ...seeking a Front Office Supervisor in Miami Beach. You will greet guests on arrival, oversee front desk operations, handle inquiries...  ...adherence to hotel standards. Applicants should have hotel industry experience and a high school diploma; college coursework is a plus. #J-188... 

    Highgate

    Miami Beach, FL
    5 days ago
  •  ...for overseeing the overall operations of the restaurant ensuring compliance with Dunkin’s standards. You will lead the team to deliver excellent guest experiences and operational excellence while driving profitable sales. The ideal candidate will have previous leadership... 

    Askar Brands

    Miami Gardens, FL
    2 days ago
  • A leading real estate company seeks a Client Experience Supervisor to lead a remote team of specialists. In this role, you will manage transaction processes, ensure quality client experiences, and resolve issues promptly. Successful candidates will possess strong leadership... 
    Remote work

    Anywhere Real Estate

    Doral, FL
    3 days ago
  •  ...a part of the Airport Hubs & Gateway Team within our Customer Experience group What you’ll do As noted above, this list is intended to reflect...  ...obligations including any collective bargaining obligations. Lead a group of Support Staff team members through various office... 
    Local area
    Flexible hours

    American Airlines

    Doral, FL
    2 days ago
  • $18 per hour

     ...leaders who set the tone for every shift. You'll lead by example, work side-by-side with your team, and ensure every guest walks out impressed. If you thrive in...  ..., accurate service and create a great guest experience every time ~ Coach, support, and... 
    Shift work

    Five Guys

    Hialeah, FL
    2 days ago
  •  ...Mediterranean-inspired cuisine that delights our guests and nourishes communities. With a...  ...culinary innovation, and exceptional guest experiences, we are expanding our footprint across...  ...values: Generosity First, Always: We lead with kindness. Our best work happens when... 
    Local area
    Shift work

    CAVA

    Hialeah, FL
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead. Be the first to apply!