Industrial & Commercial Door Systems Field Technician

Job Description

Job Description

Join Vortex Doors, the nation’s leader in quality and customer care for commercial and industrial door service. As a seasoned technician with 4+ years in the trade, you’ll take the lead on complex installs, repairs, and maintenance across diverse sites—keeping doors, docks, and hardware operating safely and efficiently.

A day in the field

You’ll roll out in a company-provided vehicle to a curated mix of service calls. One visit might have you troubleshooting a faulty closer and low-voltage access control; the next, replacing springs, hinges, and locks, verifying code compliance, and walking customers through options. If you’re eager to add welding to your toolkit, we’ll train you.

What you’ll handle

• Install, diagnose, and repair commercial and industrial door systems, docks, and related hardware using the right tools and methods.
• Resolve issues involving springs, hinges, locks, and electrical components; configure locks, handles, closers, low-voltage, and access control.
• Confirm work meets building codes and safety standards; perform quality checks aligned with our uncompromising quality benchmarks.
• Document service visits, repairs, and installs with accurate records and reports.
• Advise customers with clear communication and cost-conscious recommendations.

What you bring

• High school diploma or equivalent; 4+ years of commercial door service experience.
• AAADM certification is a plus.
• Broad knowledge of door types, brands, and hardware; strong mechanical and technical aptitude.
• Ability to lift 50+ lbs, climb ladders up to 20’, work on your knees for extended periods, and operate hand/power tools safely.
• Excellent interpersonal and communication skills; persuasive when needed and effective in fast-paced environments.
• Sharp troubleshooting, math skills (including fractions), and precise tape‑measure accuracy.
• Reliability, self-motivation, and diligent adherence to safety regulations and protocols; basic computer proficiency.

Work conditions

• Full-time schedule available between 7:00 AM – 5:30 PM, Monday–Friday; some overtime and on‑call work required.
• Ongoing training as you continue to grow with Vortex.
• Fast-paced, results-oriented environment.
• Ability to drive a company vehicle; valid driver license required.
• Must pass Drug test, Background check and Motor Vehicle check

Training and growth

• Industry-best instruction in our state-of-the-art training facility: commercial and retail door openings, hardware, storefront glazing, and automatic doors.
• Multiple levels of advancement with clear paths to excel.
• Continued learning on manual doors and dock equipment for industrial openings, plus options for industry certifications.
• Training on hollow metal doors, frames, and hardware.

Why Vortex

• Strong safety culture, positive work environment, and regular recognition.
• Comprehensive pay and health benefits, 401(k) match, 8 paid holidays, and Vacation/Sick program.
• Company-provided uniform and tools, plus an annual boot allowance.
• Use of a company vehicle for customer service visits.

Preferred proficiencies

• Electrical Repair
• Door Installation
• Automotive Locksmith
• Electrical Systems & Diagnostics (Heavy Equipment)
• Access Control Systems
• Equipment Installation