Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

IT Systems Analyst

$35 - $45 per hour

Versique

IT Systems Analyst Mendota Heights, MN – REMOTE We are seeking an IT Systems Analyst to support and optimize an organization's 8x8 phone platform and customer service operations. This individual will be responsible for configuring and maintaining the system, developing dashboards, reporting troubleshooting issues, and providing recommendations that improve performance and visibility. This role is ideal for someone who is comfortable working independently, enjoys solving problems, and can collaborate with both internal stakeholders and external partners to ensure the platform is operating effectively. Worksite Location: Mendota Heights, MN – REMOTE Hourly Rate: $35-45 DOE Benefits: Versique offers comprehensive benefits, including medical, dental, vision, accident/critical illness insurance, MN ESST, MN PFML, and a 401(k) with a company match. Roles & Responsibilities: Administer, configure, and support the 8x8 phone system. Create and maintain dashboards, reports, and metrics that provide leadership with visibility into call center and customer service trends. Monitor system performance and identify opportunities for improvement. Troubleshoot issues related to the 8x8 platform and coordinate resolution with internal teams and external vendors as needed. Ensure the platform is configured properly and aligned with business requirements. Analyze call and performance data to identify trends and make recommendations for operational improvements. Partner with leadership to understand reporting needs and deliver meaningful insights. Document processes, configurations, and best practices. Required Skills & Experience: 5+ years of hands‑on experience administering and supporting 8x8 partner portal. Experience building dashboards, reports, and performance metrics. Strong troubleshooting and problem‑solving skills. Ability to work independently and take ownership of assigned responsibilities. Excellent communication skills with the ability to work effectively across technical and business teams. Experienced in supporting customer service, contact centers, or call center environments is preferred. Strong attention to detail and process improvement mindset. #J-18808-Ljbffr Versique

Vacancy posted 20 hours ago
Similar jobs that could be interesting for youBased on the IT Systems Analyst in Mendota Heights, MN vacancy
  • $65 - $75 per hour

    job summary: Enterprise Healthcare client has an immediate opening for a highly motivated IT-Business Systems Analyst Consultant to join their dynamic and growing team. All qualified candidates are encouraged to apply! location: Telecommute job type... 
    Suggested
    Hourly pay
    Contract work
    Temporary work
    Work experience placement
    Local area
    Immediate start
    Remote work

    Randstad Digital

    Minneapolis, MN
    4 days ago
  • $30 - $45 per hour

     ...this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. IT Systems Analyst Guardian Energy has an exciting opportunity for an IT Systems Analyst to join the IT team. As an IT Systems Analyst, you will... 
    Suggested
    Remote work
    Flexible hours

    Guardian Energy, LLC

    Saint Paul, MN
    2 days ago
  • The IT Analyst supports enterprise applications by troubleshooting issues, coordinating resolutions, documenting requirements, testing...  ...improvement tasks while building knowledge of organizational systems and processes. Key Responsibilities Support assigned applications... 
    Suggested
    Work at office
    Remote work

    South-Shore-Transportation

    Eagan, MN
    2 days ago
  • $20.5 - $30.5 per hour

    job summary: Enterprise Healthcare client has an immediate opening for a highly motivated IT-Systems Mgmt Analyst to join their dynamic and growing team. All qualified candidates are encouraged to apply! location: Telecommute job type: Contract... 
    Suggested
    Hourly pay
    Contract work
    Temporary work
    Work experience placement
    Immediate start
    Remote work

    Randstad Digital

    Minneapolis, MN
    1 day ago
  •  ...Job Description Job Description Business Systems Analyst (BSA) FHIR/Healthcare Location: Eagan, MN Duration: 1 year We are seeking an experienced Business Systems Analyst with a strong healthcare background and hands-on experience with FHIR-based integrations... 
    Suggested

    Javen Technologies

    Eagan, MN
    2 days ago
  •  ...OverviewTurn complex business needs into practical technology solutions at Marvin! We’re hiring a Microsoft Dynamics 365 (D365) Systems Analyst to partner with business and technology teams across our manufacturing and enterprise operations. In this role, you’ll... 

    Marvin

    Saint Paul, MN
    4 days ago
  • Hollstadt Consulting is seeking an Asset Manager Analyst to oversee hardware asset management, forecasting, and reporting. The role starts...  ...-based accounting, asset forecasting, and collaboration with IT Accounting, Sourcing, and Deployment teams to optimize asset lifecycle... 
    Shift work

    Hollstadt & Associates

    Saint Paul, MN
    2 days ago
  •  ...Job Description Job Description Job Title: PeopleSoft Business Systems Analyst (BSA) Duration: 12+ months with possible extension Client: Metropolitan Council – Information Services Department Location: Minnesota (Hybrid – Remote with onsite work as needed... 
    Work at office
    Remote work
    1 day per week

    Sparc Technology Services Inc

    Saint Paul, MN
    6 days ago
  •  ...develop organizational measures/metrics/KPIs, including dashboards and other end-user reporting options. Provide expertise on best systems/software/tools for data visualization of clinically-focused metrics including cost/quality/time, trial enrollment, clinical education... 

    Samprasoft

    Saint Paul, MN
    3 days ago
  •  ...Job Description Job Description Genesis10 is currently seeking a Product Analyst / Business Systems Analyst for a contract to hire role with a Regional Health Insurance Provider located in Eagan, MN. This role will require 2 days onsite per week, three days may be worked... 
    Hourly pay
    Permanent employment
    Contract work
    Remote work
    2 days per week

    Genesis10

    Saint Paul, MN
    2 days ago
  • $30 - $35 per hour

     ...as there is extensive collaboration with teams across Enterprise IT. Nice to Have Skills & Experience Experience with SOX...  ...processes Job Description A customer is seeking a GRC Security Analyst to support collaboration efforts with the Governance, Risk and Compliance... 
    Hourly pay
    Contract work

    Insight Global (United States)

    Saint Paul, MN
    4 days ago
  • $34.07 - $50.53 per hour

    Working Title: Medicaid Data Analyst Job Class: Management Analyst 4 Agency: Human Services Dept Job ID : 98213 Location : St. Paul...  ...Financial Tools (SWIFT) or similar electronic accounting system. *** A Bachelor’s degree in social science, data science, analytics... 
    Hourly pay
    Full time
    Temporary work
    Part time
    Live in
    Work at office
    Local area
    Remote work
    Monday to Friday
    Shift work
    Day shift

    State of Minnesota

    Saint Paul, MN
    2 days ago
  • $28.75 - $42.16 per hour

    Working Title: Data Analyst - Management Analyst 3 Job Class: Management Analyst 3 Agency: Public Employees Retirement Association...  ...Qualifications Bachelor's degree in Data Analytics, Information Systems, Computer Science, Statistics, Mathematics, Business Analytics,... 
    Hourly pay
    Full time
    Temporary work
    Part time
    Work at office
    Local area
    Remote work
    Relocation
    Visa sponsorship
    Work visa
    Monday to Friday
    Shift work

    State of Minnesota

    Saint Paul, MN
    4 days ago
  • The University of Minnesota, Twin Cities, is seeking a Business / Systems Analyst 2 to support admissions technology and data processes. You will maintain systems, evaluate requirements, and test changes across PeopleSoft Campus Solutions and Slate to improve student recruitment... 

    University of Minnesota

    Saint Paul, MN
    5 days ago
  • $74.61k - $88.85k

     ...border or otherwise open to relocation. Work Location: Hybrid (minimum three days in the office) Join our team as a Business/Systems Analyst 2 in the Enterprise Financial Systems Support (EFS Support) department. The EFS Support team works closely in support of the University... 
    H1b
    Work at office
    Local area
    Relocation
    Flexible hours

    University of Minnesota

    Saint Paul, MN
    2 days ago
  • CVS Health is seeking a detail-oriented Risk Analyst to support the Enterprise Risk Management (ERM) program. You will help maintain quantitative models, assist with regulatory deliverables, and collaborate with cross-functional teams to improve data quality and processes... 

    CVS Health

    Saint Paul, MN
    5 days ago
  • $81.52k - $95.9k

     ...leaders who rely on data to guide critical decisions. As a Data Analyst youll work with powerful tools like SQL Alteryx and DOMO to...  ...is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn... 
    Full time
    Temporary work
    Work experience placement
    Local area
    3 days per week

    U.S. Bank

    Saint Paul, MN
    28 days ago
  •  ...Health Information Coding Analyst Regions is hiring a Health Information Coding Analyst. As a coding analyst, you will support multiple...  ...notations, tables, and definitions of the classification system to select diagnoses, conditions, problems or other reasons for... 

    HealthPartners

    Saint Paul, MN
    4 days ago
  • $31.37 - $41.37 per hour

     ...The HR Product team is seeking a ServiceNow Configuration Analyst to join an Agile team dedicated to optimizing HR technology solutions...  ...templates, and publishing workflows. Ensure all system configurations strictly follow organizational security protocols... 
    Hourly pay
    Contract work
    Temporary work
    Work experience placement
    Monday to Friday
    3 days per week

    Randstad Digital

    Minneapolis, MN
    1 day ago
  •  ...collectively "State") is seeking one full-time Database Architect. The State has an initiative to modernize the child welfare information system environment through the implementation of a Comprehensive Child Welfare Information System ("CCWIS"). For additional background,... 
    Full time

    RICEFW Technologies

    Saint Paul, MN
    3 days ago
  •  ...FacilitiesJob Type: Contract - Full TimePay: $45 / HourHours: 40.00Location: St Paul, MNAmergis Healthcare Staffing is seeking a Process Analyst to drive the execution of Company-wide initiatives and activities across business units to embed a culture of innovative and... 
    Weekly pay
    Contract work

    Amergis Healthcare Staffing

    Saint Paul, MN
    2 days ago
  • Granicus is seeking a Senior Global Benefits Analyst to lead administration of our worldwide benefits programs and support compensation analytics. You will work with HR, Payroll, HRIS, Finance, Legal, and external brokers to ensure compliant, efficient Total Rewards operations... 
    Remote job
    Worldwide

    Granicus

    Saint Paul, MN
    4 days ago
  • $34.07 - $50.53 per hour

     ...when eligible and approved. What you’ll do The Medicaid Data Analyst performs data preparation and analysis to help ensure Medicaid...  ...validating fiscal data, and extracting results from data warehouse systems. Oversee data preparation and information management to... 
    Hourly pay
    Full time
    Temporary work
    Remote work
    Monday to Friday
    Day shift

    State of Minnesota - Human Services Dept

    Saint Paul, MN
    2 days ago
  • $70k - $80k

     ...Responsible Business program, we're looking for an ESG & Sustainability Analyst to serve as the operational engine behind our ESG strategy -...  .... If you're energized by solving operational puzzles, building systems from scratch, and making sustainability real in a manufacturing... 
    Temporary work
    Local area

    Vomela Company

    Saint Paul, MN
    2 days ago
  •  ...technologies to successfully leverage data as an asset.Responsibilities include but not limited to:Collaborate with business users and IT partners to understand and document requirements for data.Create designs and data models that enable business requirements and align... 
    Contract work
    Work at office
    Local area
    Remote work

    Software Technology Inc

    Saint Paul, MN
    3 days ago
  • $65k - $75k

    Overview Kimley-Horn is looking for an Information Technology(IT) Analyst to join our Twin Cities office! This office based role is located...  ...internal clients. Bachelor's Degree in Information Technology/Systems; Computer Science or related field with 0-2 years of... 
    Work at office
    Local area
    Flexible hours

    Kimley-Horn and Associates, Inc.

    Saint Paul, MN
    3 days ago
  • $85k - $90.7k

    Data Analyst - Customer Analytics Location: US-Remote ID: 2026-10759 Category: Professional Services Position Type: Full-Time Employee...  ...of data quality and consistency issues across GXG reporting systems; establish preventive controls and documentation standards to... 
    Full time
    Local area
    Remote work
    Work from home
    Home office
    Flexible hours

    Granicus

    Saint Paul, MN
    2 days ago
  • Public Employees Retirement Association in St. Paul seeks a Data Analyst to collect, validate, analyze, and report on data across the organization to support operations and decision-making. This role collaborates with staff and management to develop reports and dashboards... 
    Remote job

    State of Minnesota

    Saint Paul, MN
    3 days ago
  • Concord USA is seeking a Genesys WFM & Reporting Analyst to support a migration of the Member Engagement contact center to Genesys Cloud CX. You will own workforce management configuration and the reporting the team relies on during the transition. You'll collaborate with... 
    Remote job
    Shift work

    Concord USA

    Saint Paul, MN
    20 hours ago
  •  ...of Minnesota - Human Services Department seeks a Medicaid Data Analyst to prepare and analyze data for accurate quarterly reporting, supporting...  ...Medicaid needs, and validating fiscal data in data warehouse systems. You will query data, develop dashboards, and ensure data... 
    Remote work

    State of Minnesota - Human Services Dept

    Saint Paul, MN
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Systems Analyst. Be the first to apply!