Case Manager

Empowering Our Community through Integrated Care Are you passionate about closing the gap between medical care and social justice? Do you thrive on being the "connective tissue" that holds a patient’s healthcare journey together? At Stallant Health & Wellness, we serve a diverse population, including many Partnership HealthPlan of California and Medi-Cal members. We recognize that a patient’s health is determined by much more than what happens inside an exam room. We are seeking a dedicated Case Manager to join our Population Health team. In this role, you won’t just be managing files—you’ll be removing barriers to housing, transportation, and complex paperwork to ensure our patients receive the dignity and care they deserve. The Impact You’ll Make In a fragmented healthcare system, high-risk patients often fall through the cracks. You are the safety net. By managing "The Efficiency Gap," you empower our providers to focus on medicine while you ensure the treatment plan is actually achievable for the patient. For the Patient: You are their dedicated ally and navigator in a confusing system. For the Provider: You alleviate rural burnout by handling the social complexities that hinder medical progress. For the Practice: You help us remain the "Provider of Choice" by improving quality metrics and building a reputation for holistic care. Key Responsibilities Transitions of Care: Monitor hospital/ED discharges; ensure follow-up visits within 7 days and conduct medication reconciliation for home recovery. SDoH Advocacy: Identify and solve barriers like food insecurity, housing instability, and transportation. Medi-Cal Enrollment: Proactively manage renewals to prevent coverage lapses and partner with the Social Services Department to streamline enrollment. Clinical Support: Troubleshoot medication access (prior authorizations), track high-priority specialist referrals, and lead "No-Show Recovery" efforts. Population Health: Maintain high-risk registries and conduct gap-closure outreach for preventive screenings and chronic disease follow-ups. CalAIM Innovation: Lead the research and development of the CalAIM reimbursement structure to ensure the long-term sustainability of our case management initiatives. Who You Are Experienced: 2–3 years in a healthcare setting, with a deep understanding of Medi-Cal and Partnership HealthPlan systems. Educated: Bachelor’s degree in Social Work, Nursing, Public Health, or equivalent clinical experience. Knowledgeable: Familiar with CalAIM, Managed Care systems, and local community resources. Empathetic & Multilingual: Exceptional communication skills are a must. Bilingual (Spanish/English) candidates are strongly preferred. Collaborative: A team player ready to work across departments—from the Referrals Manager to the Medical Director—to implement "Mind, Body, and Spirit" care. Position Details Status: Full-Time, Non-Exempt Reports To: Practice Administrator Department: Population Health / Care Coordination Location: 515 East Washington Blvd, Crescent City CA Why Join Stallant Health & Wellness: We offer a mission-driven environment where your work directly impacts the health equity of our community. We believe in allowing clinicians to work at the "top of their license" by providing them with the robust social support system that only a skilled Case Manager can provide. Ready to bridge the gap? Benefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Employment Type: Full Time Years Experience: 1 - 3 years Salary: $24 - $32 Annual Bonus/Commission: No