Dental Admin and Care Coordinator-Bettendorf

Front Office Administrator & Scheduling Coordinator

Bettendorf, IA | Kimball & Beecher Family Dentistry Kimball & Beecher Family Dentistry is looking for a detail-oriented and dependable Front Office Administrator & Scheduling Coordinator to support patient care, scheduling, and daily office operations across our practice. This is a key role on our team. You help keep the schedule running smoothly, support patient financial coordination, and ensure every patient experience feels organized and welcoming from start to finish.

What You'll Do

• Schedule and manage patient appointments and treatment coordination
• Answer phones, emails, and patient inquiries in a professional and helpful manner
• Assist patients with billing, insurance, and financial questions
• Submit and manage insurance claims and follow up on outstanding issues
• Collect payments and maintain accurate patient account records
• Track cancellations, broken appointments, and maintain schedule flow
• Send and document referrals and patient correspondence
• Help ensure the front office is organized, efficient, and welcoming

What Makes Someone Successful in This Role

• You are reliable, consistent, and take ownership of your work
• You stay organized and calm in a busy environment
• You communicate clearly and professionally with patients and team members
• You are detail-oriented, especially with financial and insurance information
• You understand that your role directly impacts the flow of the entire practice

What We're Looking For

• Strong communication and customer service skills
• Excellent organization and attention to detail
• Ability to multitask in a fast-paced environment
• Positive, team-focused attitude
• Dental or medical office experience preferred, but not required (we will train the right person)

About Kimball & Beecher Kimball & Beecher is a leading privately owned dental practice in Iowa known for high-quality patient care and a strong, supportive team culture. We are committed to creating a welcoming environment for patients and a professional workplace where team members can succeed and grow.

What We Offer

• Health insurance
• Paid time off
• Retirement plan (401k)
• Dental benefits for employee and family
• Scrubs provided
• Bi-weekly pay schedule
• Supportive leadership and team culture
• Opportunities for growth within the organization