Deployment Strategist (Columbus, OH)

Role Mission

As a Deployment Strategist at Hippocratic AI you own healthcare AI deployments end-to-end from workflow discovery and solution design through hands-on build/configuration launch adoption and measurable business impact for health systems providers payors or life sciences organizations. Youll own a defined deployment workstream or major customer milestone: establishing stakeholder relationships identifying technical and operational dependencies and driving a clear path to measurable value in real clinical and operational environments.

This role exists because successful AI deployments in healthcare require more than project management alone. It requires someone who understands clinical and operational workflows can build trust with executive customer stakeholders can connect product capabilities to operational needs and can drive hands-on technical execution through ambiguity. You will serve as both a strategic partner and an execution lead combining technical delivery healthcare operations fluency and executive customer partnership to help customers move from interest to implementation to lasting impact.

The Team

Youll work alongside engineers product managers customer success partners and clinical experts partnering closely with customers while staying deeply connected to internal cross functional teams. Youll operate with significant ownership balancing strategic customer guidance with day to day execution. This is a team that values customer obsession clear communication operational rigor and practical problem solving in real healthcare setting.

What Youll Do

• Get to the real problem behind what the customer is asking for understand their business deeply enough to scope a solution that actually meets their objectives

• Design and build agents capable of handling complex high-stakes healthcare conversations

• Map how data moves: from the customers systems into the conversation and from the conversation back out as insight. Scope what needs to be built to make that flow work and partner with engineering to ship it

• Own the implementation end to end: everything including bringing customer stakeholders along on adopting AI configuring the agent to their workflows managing timelines documenting solutions and getting ahead of blockers before they become problems. Youll have a broad set of responsibilities from partnering with customer operational leaders to configuring call schedules.

• Work with forward deployed engineers to spec new AI features to enhance customer deployments

• Capture learnings from deployments and turn them into repeatable playbooks templates and best practices that improve future implementations

• Develop analytics and create dashboards to track deployment performance

• Use deployment insights to inform internal product and process improvements helping the organization deliver more effectively at scale

Location Requirement

This is an onsite role based in Columbus Ohio with five days per week at the client site and occasional travel to Hippocratic AI headquarters (Menlo Park CA) for strategic planning and team sessions.

Must Haves

• 4 years of relevant experience in deployment implementation strategic operations consulting solution architecture or technical program management however that experience was accrued

• Direct experience serving healthcare customers or working inside a healthcare organization

• Working knowledge of provider-side payor-side or life sciences workflows operations and organizational dynamics

• Demonstrated ability to reason about data models: you can interrogate a schema you have not seen before build or direct an analysis against it and tell when an output is wrong

• Hands-on comfort with engineering systems JSON files terminals command-line coding assistants and git workflows

• A track record of project-managing complex customer engagements across operational clinical IT and executive stakeholders simultaneously

• BA/BS in a technical field (engineering science analytics economics or similar)

Nice to Haves

• SQL

• Epic experience including Clarity Caboodle or Cogito work or Epic certification

• A clinical background RN BSN clinical informatics or similar

• Forward-deployed implementation or solutions work at an AI data platform or health-tech company

• HL7 or FHIR fluency

• Experience with utilization management prior authorization care management revenue cycle or value-based care programs

• Prior exposure to LLM-based or agentic products in production

Why Join Hippocratic AI

Reinvent healthcare with AI that puts safety first. Were building the worlds first healthcareonly safetyfocused LLM a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.

Work with the people shaping the future. Hippocratic AI was cofounded by CEO Munjal Shah and a team of physicians hospital leaders AI pioneers and researchers from institutions like El Camino Health Johns Hopkins Washington University in St. Louis Stanford Google Meta Microsoft and NVIDIA.

Backed by the worlds leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation led by Avenir Growth bringing total funding to $404M with participation from CapitalG General Catalyst a16z Kleiner Perkins Premji Invest UHS Cincinnati Childrens WellSpan Health John Doerr Rick Klausner and others.

Build alongside the best in healthcare and AI. Join experts whove spent their careers improving care advancing science and building worldchanging technologies ensuring our platform is powerful trusted and truly transformative.

Equal Opportunity

Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race color religion national origin sex age disability sexual orientation gender identity or expression genetic information military or veteran status or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process please contact .

Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @ email addresses. We will never request payment or sensitive personal information during the hiring process.