Enterprise Account Manager

Enterprise Account Manager

Location(s): Waltham, MA | New York City, NY

Get To Know The Team:

The Account Management Team's job is to drive an exceptional customer experience while ensuring sustained success with SS&C Intralinks products and solutions. You will work alongside a diverse, talented, and highly motivated global team who all share a primary focus on customer success.

As an Account Manager you are responsible for Customer Lifecycle Management (CLM) and will secure long-term client relationships, drive adoption of the SS&C Intralinks platform, and help customers achieve their desired business outcomes.

Why Join SS&C

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.

You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact

• Own the overall relationship with assigned clients across all SS&C Intralinks product lines
• Proactively manage each customer's business needs and environments - actively seek opportunities to up-sell, cross-sell and generate referrals
• Consistently achieve monthly and quarterly renewal revenue targets, striving for a high percentage of on-time revenue retention
• Ensure that customers derive maximum value from their investments and fully leverage their subscriptions and services on an ongoing basis
• Maintain high-touch relationship with clients by communicating with them regularly regarding open projects, cases, etc
• Manage key contacts relationships while leading renewal contract negotiations

Required Experience

• Bachelor's Degree or equivalent experience
• 1-2 years of software sales experience
• Strong written and oral communication skills with proven ability to initiate and manage relationships with customers of all levels
• Self-starter with the ability to manage multiple projects simultaneously
• Track record for consistently exceeding daily, weekly and monthly activity metrics
• Ability to work in a fast paced, team environment.
• Strong work ethic, self-motivated and driven
• CRM experience, preferably Salesforce
• Previous experience with SaaS
• Experience in the financial services industry

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity. Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

SS&C Technologies Holdings