Customer Quality Manager

Customer Quality Manager Location(s) Fremont, California Company Molex Career Field Quality We are looking for a Customer Quality Manager that will have the primary responsibility to lead Customer Complaints and the audit process. This person will have one direct report. As the leader, this person will lead the resolution of all Optical customer quality complaints. This person will lead audits, provide final analysis and documentation and drive customer complaints to resolution. In the event of serious quality customer defects, this person will partner with internal product teams to contain and improve quality issues. Molex possesses a rich heritage in the optical industry. We provide the highest performing and field-proven wavelength management solutions from components, modules to integrated line-cards. Our team is dedicated to continuous innovation in passive component function integration, miniaturization, and manufacturing automation. We provide cutting edge technology with a comprehensive optical, mechanical, electrical and software integration capabilities enable us to serve the needs of high-density, high-bandwidth, and flexible optical networks. Experience with Telcordia, IPC or ISO standards At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.