Retail Design Consultant

Job Description

Job Description

Job Type:

• Onsite at the McGee & Co.Retail Store located at Trolley Square in Salt Lake City, Utah
• Reports To: Senior Store Manager

Overview:

The McGee & Co. Design Consultant provides a high-touch, personalized styling experience for clients and customers purchasing McGee & Co. furniture and décor. This role blends a passion for Retail and World-Class Customer Service, along with design expertise. In this role you inspire customers and provide a seamless shopping experience from initial design to closing the sale and post purchase engagement. 

Who We Are:

Founded in 2014, Studio McGee, Inc. is one of the fastest growing home design brands in America. Our journey began with a thriving interiors business that focused on approachable, yet aspirational design. By leveraging the power of digital communities, we were able to expand our footprint in the interior design industry through an unconventional approach that connected us with our consumers. We continued to carry that forward-thinking attitude into the launch of our retail business, McGee & Co., which anchors the operational and revenue growth of our company. Our licensing partnerships allow us to further expand our design voice beyond our own collection. From a multi-year partnership with Target to an Emmy-nominated Netflix Series and a NY Times Best-Selling book, Studio McGee's passion is to empower people to design with an approachability that enhances their daily life and elevates their everyday. Whether following us on social media or becoming part of our company, we invite you to join us on our mission to “Make Life Beautiful.” 

Key Responsibilities:

Client Experience & Communication

• Serve as the primary point of contact for clients throughout the design process—frominitialinquiry to order fulfillment.
• Deliver a seamless, elevated experience that reflects the Studio McGee brand and aesthetic.
• Communicate promptly and professionallyvirtually andin-person.

Design Expertise

• Apply strong knowledge of design principles including scale, proportion, color theory, and space planning.
• Design within the Studio McGee aesthetic while adapting to individual client styles and functional needs.
• Confidently discuss and recommend McGee & Co. products—considering details like wood tones, color variations, fabrics, finishes, and comfort.
• Create room plans, moodboards and quotes based on the client’s needs, style, preference and living spaces.

Product Knowledge

• Maintain up-to-date expertise on McGee & Co.’s product assortment, including materials, finishes, dimensions, and new launches.
• Confidently speak to details not always visible online to guide clients through informed purchasing decisions.

Sales & Brand Advocacy

• Guide clients from inspiration to purchase with authenticity and enthusiasm for the McGee & Co. brand.
• Identify upselling opportunities and recommend complementary pieces to complete a space.
• Achieve and exceed established sales & productivity goals. 

Organization & Project Coordination

• Manage multiple client projects simultaneously while maintaining high attention to detail.
• Track client progress, proposals, and selections through to purchase and fulfillment.
• Collaborate with design, sales, and operations teams to ensure timely delivery and client satisfaction.

Preferred Qualifications:

• 2+ years of customer service or retail sales. 
• 2+ years of experience in interior design and space planning, with a strong understanding of furniture specifications, scale, and styling principles preferred.
• Proficiency in design presentation software preferred.
• Exceptional written and verbal communication skills.
• Ability to complete and coordinate complex large orders. Highly organized, self-motivated, and proactive.

Additional Requirements:

• Must be able to be mobile on the sales floor for extended periods of time and support general retail operations as required.
• Scheduling availability and flexibility to meet the needs of the business.

Benefits:

• Competitive compensation
• Comprehensive health benefits for full-time Team Members (medical, dental, vision, hospital indemnity, accident, pet)
• PTO
• 401k Employer match - 100% of deferrals up to 4% of compensation
• Exclusive Team Member discount at mcgeeandco.com + access to Team Member warehouse sales
• Opportunity to be part of a vibrant, inclusive, and innovative team

McGee is proud to be an equal opportunity employer - we see the beauty of celebrating our teams' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Together we Make Life Beautiful.