Contracts Analyst

Own the accurate and timely execution of customer pricing and contracting across the U.S. portfolio, covering price offer creation, contract and price loads in SAP and iContracts, customer master integrity, fee and penalty tracking, and resolution of chargeback and pricing errors, so that every price a customer transacts on is the price that was approved. Position / Job Title: Contracts Analyst Department: Commercial Reporting To: Location: New Jersey Years of Experience: 3+ years external / 1+ years internal Price Offers & Contract Loads: Prepare customer price offers and award letters from approved pricing, and issue them within committed turnaround times Load and maintain contract and price records in SAP and iContracts, including effective dates, eligibility, price groups, customer hierarchy assignment and expirations Validate every load against the approved offer before activation, and retain the approval trail and supporting documentation for audit Process price changes, price reductions, contract amendments and terminations, including downstream notification to affected systems and customers Contract Evaluation & Administration: Maintain the contract master, covering active agreements, terms, eligibility rosters, renewal dates and expirations Review contract terms for commercial exposure, including shelf stock adjustment, initial order discount, failure to supply, price protection and rebate provisions, and summarize obligations for Sales and Finance Customer Fee, Penalty & Deduction Tracking: Calculate and validate shelf stock adjustments, initial order discounts and failure to supply penalties Challenge unsupported or miscalculated deductions, document the position, and drive the dispute to resolution with the customer service or finance Investigate chargeback discrepancies to root cause, including contract price mismatch, membership or eligibility error, WAC or list price error, effective date error and NDC setup error Correct the underlying record, coordinate resubmission with the wholesaler, and confirm the correction clears Identify recurring error patterns and close the process gap that produced them rather than reworking the same error each cycle Drive down chargeback discrepancy volume and aged unresolved items System & Master Data Ownership: Serve as day-to-day owner of SAP and iContracts for all pricing and contracting transactions, including condition records, price groups and contract workflow Own customer master accuracy, including new customer setup, sold-to and ship-to structure, class of trade, identifiers, buying group affiliation and membership changes Maintain alignment between customer master, contract eligibility and chargeback validation so that membership changes do not create downstream pricing failures Support system testing, data cleanup and enhancement requests affecting pricing and contracting Reporting, Compliance & Process: Maintain reporting on load turnaround, open contracts and expirations, fee and penalty exposure and chargeback discrepancy trend Compile pricing and contract documentation in support of internal and external audit requests Maintain written work instructions for the pricing and contracting process, and keep them current as systems and terms changeAnalytical ability to review the above and continuously improve the underlying processes Qualifications & Pre-Requisites: Bachelors or Masters Degree 3+ years of experience in pharmaceutical pricing, contract administration, chargebacks or commercial operations Hands-on experience with an ERP system (SAP preferred) including pricing condition records; contract lifecycle management experience (iContracts preferred) Working knowledge of the U.S. retail generic pharmaceutical marketplace, including WAC, list and contract pricing, wholesaler chargeback mechanics, group purchasing membership and eligibility, and administrative fee structures Advanced Microsoft Excel skills, including working with large data sets and reconciling across sources Exceptional attention to detail, with a demonstrated ability to catch pricing and contract discrepancies before they reach production systems Strong organizational skills and the ability to manage high transaction volume against firm deadlines across multiple customers and products Good verbal and written communication skills, including the ability to state a position to a customer on a disputed deduction Additional notes: Regular in-office presence is required as per company policies #J-18808-Ljbffr