Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Assistant Manager

Dairy Queen

Assistant Manager for the White Bluff Dairy Queen location.


ASSISTANT MANAGER

JOB DESCRIPTION

Reports to: General Manager

Purpose of Job: To create positive memories for all who touch DQ. To assist the General Manager (GM) in executing specific aspects of the restaurant operations, which may include financial performance, product production, inventory, personnel, sales, and marketing. To set high standards and create a great environment for the team to work.

Essential Functions Operations: Manage entire operation of restaurant during scheduled shifts. Strive for operational levels that meet or exceed the Fanâ€'s expectations in the areas of quality, service and atmosphere, creating value through an excellent experience and a fair price. Accurately complete designated duties such as inventory control, ordering of products, cash control.

Training: Ensure that shift leads and crew are trained and fully knowledgeable on all PRIDE systems and routines, product recipes, food safety practices and restaurant safety practices. Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success.

Business Planning: Assist in the execution of the restaurantâ€'s business plan as directed by the GM, taking advice and coaching from the owner, GM, ADQ Business Consultants, field staff or territory operator. Understand how to react to issues impacting the restaurantâ€'s profit & loss (P&L) to optimize sales and profit, such as analyzing COGS and taking corrective action if necessary, maintaining inventory, projecting restaurant demand changes throughout the year and adjusting labor accordingly, ensuring that cash control/security procedures are followed, and understanding the P&L, Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits.

Fan Service: Ensure that Fan service in all areas meets or exceeds company standards. Establish standards for the management team and crew to handle customer concerns. Ensure that customer complaints are promptly and appropriately addressed to resolve the problem and ensure that each dissatisfied customer becomes a return Fan. Understand the importance of speed of service and resolve bottlenecks in work flow. Build relationships with return or preferred patrons.

Team Member Leadership: Accomplish store objectives by assisting the GM with hiring, training, coaching and developing shift leads and crew members to build a highly skilled and productive team. Assist the GM with thorough training and new hire orientations; clearly communicate job expectations; monitor each employeeâ€'s performance and job contributions, provide ongoing and helpful feedback against expectations. Role model and enforce policies and procedures. ï,• At a minimum, have a basic understanding of how to prepare hourly employee schedules to meet the staffing requirements for each day part and seasonal demands, as determined by the GM. Ideally, should be able to perform this task for review and approval by the GM. Maintain a positive working relationship with all restaurant staff to foster and promote a cooperative and pleasant working climate, which will be conducive to maximizing employee morale, productivity and efficiency.

Health and Safety Standards: Must be ServSafe® certified or willing to complete and pass course. Assist the GM with ensuring that Food Safety is the top training priority in store operations. Ensure that proper hand washing, product rotation procedures, and temperature logging are visible and active behaviors. Role model and enforce safe food handling practices. Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulations and maintaining security systems or routines. Understands how to react in the event of an emergency such as a workers compensation accident, a robbery, etc.

Store Marketing: Bring useful ideas to management about how to attract new Fans and increase restaurant sales through marketing promotions and activities. May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors' store marketing, identifying and tracking changing consumer demands. Perform other duties and responsibilities as requested by the GM.

Required Qualifications:

Experience Needed: Minimum 1-3 years of high volume restaurant leadership experience, required. Previous quick service restaurant experience strongly preferred. High School diploma or equivalent required. Proven track record of effectively managing COGS and labor. Strong knowledge and application of safe food handling practices. Must be ServSafe® certifiable.

Skills/Competencies Needed:

Customer focus - strong hospitality and customer service skills, enjoys engaging with the customer. Trainer and coach - ability to be a strong trainer or coach to others on restaurant routines and systems, as well as how to effectively interact with customers and each other. Management skills - excellent track record of coaching and training employees and effectively resolving employee relations issues. Ability to motivate a strong team, and set a positive and upbeat store environment. Organization and goal focus - must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment. Must be able to actively work to achieve and exceed set goals for the business. Technical - proficiency with computers and with Point of Sale systems. Flexibility and adaptability -willingness to follow directions and a commitment to meet DQ and OJ standards in all you do. Integrity-does the right thing even when no one is looking, honest, earns trust of others. Work Conditions Must have ability to: Perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Work in and out of different temperature ranges. Stand for long periods of time. Lift up to 50 pounds. Work around nuts and other allergens.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Assistant Manager in White Bluff, TN vacancy
  •  ...Assistant Manager Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That's why we offer paid Store Management Leadership Training, mentorship... 
    Suggested
    Full time
    Temporary work
    Local area
    Flexible hours

    Panda Express Inc

    Dickson, TN
    4 days ago
  •  ...be opening in about a month! Come join us now to start training and prepping for the GRAND opening! We are looking for an Assistant Managers! Do you want to be the boss? It is a tough job, one that needs a natural like you. Of course, you will need some skills -... 
    Suggested
    Work experience placement
    Work at office
    Flexible hours
    Shift work
    Night shift

    Domino's Pizza LLC

    Fairview, TN
    2 days ago
  •  ...Assistant Manager Bring the flavor. Bring the fire. Grow the team. At Burger King®, our Assistant Managers (AMs) play a critical role in driving restaurant performance and developing strong, high-performing teams. You'll partner closely with the Restaurant General... 
    Suggested
    Weekly pay
    Flexible hours
    Shift work

    Carrols Restaurant Group, Inc.

    Dickson, TN
    5 days ago
  •  ...Assistant Store Manager We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following: # Assist with store functions and day-to-day store activities... 
    Suggested
    Contract work
    Part time
    Seasonal work

    Dollar Tree

    Dickson, TN
    1 day ago
  •  ...will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. Pizza Hut Assistant Manager - Grow your career while making your customers and employees feel like family with smiles, collaboration, and dedication. If... 
    Suggested
    Work experience placement

    Flynn Pizza Hut

    Dickson, TN
    5 days ago
  •  ...SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform. Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. You'll assist the drive-... 
    Immediate start
    Shift work
    Night shift
    Weekend work

    Sonic Drive In

    Dickson, TN
    1 day ago
  • $20.15 - $21.15 per hour

     ...chains? Hobby Lobby is seeking organized, customer service oriented people with leadership potential to join our team as an Assistant Manager. We need enthusiastic individuals who are motivated, responsible, and have the drive to make the most of a career with us.... 
    Hourly pay
    Full time
    Seasonal work
    Flexible hours
    Night shift

    Hobby Lobby

    Dickson, TN
    1 day ago
  • $13 per hour

     ...country with approximately 250 salons in 20 states. The company manages over 350 locations and employs over 2200 individuals. We...  ...support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior... 
    Hourly pay
    Full time
    Part time
    Flexible hours
    Night shift
    Weekend work

    Glow Brands

    Dickson, TN
    4 days ago
  •  ...Are you looking for a management position in the restaurant industry that can lead to a career? We offer COMPETITIVE STARTING PAY, FLEXIBLE...  ...you dedicated and ambitious? Come work with us. Our Assistant General Managers balance being a great leader with delivering... 
    Local area
    All shifts
    Flexible hours
    Shift work
    Weekend work

    Krystal Restaurants

    Charlotte, TN
    3 days ago
  •  ...Why Wendy's Restaurant Managers are an integral part of the restaurant leadership and management team. Restaurant Managers provide...  ...way to do business and helps the team act accordingly Assist with building bench strength by developing successful Crew and... 
    Flexible hours
    Shift work
    Rotating shift

    Wendy's

    Dickson, TN
    5 days ago
  •  ...Assistant Manager At Fast Stop, our purpose is to Keep People Moving' in a Fast, Friendly, and Clean environment. The Assistant Manager plays a major role in that purpose by creating an exceptional customer experience for everyone who walks through the door. Excellent... 

    Highland Energy LLC

    Dickson, TN
    3 days ago
  • $50k

     ...Employee discounts Free uniforms Opportunity for advancement Paid time off Job Title: KidStrong Assistant General Manager Center: Franklin Reports To: General Manager Base Salary ~ Starting at $50,000 , based on experience in coaching... 
    Local area
    10 hours per week
    Shift work
    Weekend work
    Weekday work

    KIDStrong Enterprises LLC

    Burns, TN
    4 days ago
  •  ...Description: APPLY NOW BY TEXTING "Coffee" TO (***) ***-**** FOR IMMEDIATE CONSIDERATION Route 65 Management, LLC - Dunkin'/Baskin Robbins Dunkin’ Assistant Manager Compensation and Benefits: ~ NOW EARNING UP TO 19.00 per hour! ~ Free Coffee & Donuts while... 
    Hourly pay
    Full time
    Casual work
    Immediate start
    Shift work

    Dunkin Catalano Management, LLC

    Fairview, TN
    15 days ago
  •  ...Assistant Team Leader/Manager Assistant Manager (Assistant Team Leader) - Retail At Fast Stop, our purpose is to Keep People Movin' in a Fast, Friendly, and Clean environment. You as an Assistant Team Leader will play a major role in that purpose by creating an exceptional... 

    Fast Stop Markets

    Dickson, TN
    2 days ago
  •  ...Huck's Market Assistant Manager This is so much more than just a job! Come join a company where you have an opportunity to be an owner. We are a 100% Employee-Owned Company. It takes a special person to be an Associate with Huck's. Our standards for customer service and... 
    Work at office
    Local area
    Immediate start
    Relocation
    All shifts
    Shift work
    Afternoon shift

    Huck's

    Dickson, TN
    2 days ago
  •  ...tolerate drama or negativity Opportunities to develop leadership and management skills Direct involvement in helping improve office performance...  ...the Office Manager with daily operations and team oversight Assist with coaching, training, and onboarding new employees Help... 
    Private practice
    Work at office
    Weekend work

    Morton Dental Group

    Dickson, TN
    3 days ago
  •  ...Store Assistant Manager - Dickson Job Type: Stores Location: DICKSON, TN, US, 37055 QuikTrip Assistant Manager - Relief/Night Schedule Options: Mon Tues Wed Thurs Fri Sat Sun Total Hours Night Assistant 10p-8a 10p-8a Off Off Off 10p-8a 10p-8a 40 Night Assistant Off... 
    Shift work
    Night shift

    QuikTrip

    Dickson, TN
    2 days ago
  •  ...reflect all duties performed within the job. DEFINITION To manage Zaxby’s units toward the attainment of agreed upon sales and...  ...Training Manager, District Manager and Director of Operations. Assists in the Direct supervision of 2-4 Shift Managers and 15-50 employees... 
    Work at office
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Day shift

    Zaxby's Dickson 23002

    Dickson, TN
    7 days ago
  • $16 - $18 per hour

     ...Description: Express Employment Professionals of Dickson is currently seeking reliable and professional candidates for an Administrative Assistant position with an Industrial and Commercial Mechanical Service Company. This position will pay between $16 - $18 / hour, and the... 
    Full time
    Part time
    Flexible hours

    Express Employment Professionals

    Dickson, TN
    2 days ago
  • $13 per hour

     ...Benefits/Perks Pay: UP TO $13.00 PER HR PLUS PERSONAL & MANAGER BONUSES & FREE TANNING! *Special deals for friends & family...  ...support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior... 
    Hourly pay
    Full time
    Part time
    Flexible hours
    Night shift
    Weekend work

    Sun Tan City - Chaffin/Bruner Group

    Dickson, TN
    7 days ago
  •  ...Flexible Scheduling, Paid Time Off (All Positions), Free Meal During Shift, and Career Path Opportunities! The Taco Bell Assistant General Manager supports the Restaurant General Manager by running great work shifts and meeting Taco Bell standards. You take ownership... 
    Daily paid
    Local area
    Flexible hours
    Shift work

    MRCO - Taco Bell

    Fairview, TN
    a month ago
  •  ...opening, closing, and shift execution. Under the direction of store management, this role focuses on consistent task completion, associate...  ...donor areas remain safe, organized, and easy to navigate. Assist with maintaining signage placement, price accuracy checks, fixture... 
    Flexible hours
    Shift work
    Afternoon shift

    Goodwill

    Dickson, TN
    2 days ago
  • Dickson Health and Rehab is seeking a CNA Staffing Scheduler in Dickson, TN. The role involves coordinating and maintaining staffing schedules for CNAs to ensure adequate resident care coverage. Applicants should possess strong communication and organizational skills, along...
    Shift work

    Dickson Health and Rehab

    Dickson, TN
    1 day ago
  • $17.5 per hour

     ...and inspecting incoming shipments, preparing outbound orders, managing inventory, processing returns, and maintaining accurate records...  ...pallet jacks, hand trucks, rolling stairs, and scanners. Assist with data entry, recordkeeping, and administrative tasks as needed... 
    Full time
    Contract work
    Temporary work
    Immediate start
    Monday to Friday

    A-Line Staffing Solutions

    White Bluff, TN
    4 days ago
  •  ...related experience. This role involves supervising nursing care, managing patient flow, and being a key leader in the hospital's...  ...Benefits include comprehensive medical coverage, retirement plans, and education assistance. #J-18808-Ljbffr TriStar Horizon Medical Center
    Night shift

    TriStar Horizon Medical Center

    Dickson, TN
    1 day ago
  •  ...demonstrate the effects of business initiatives, regulations, management, and leadership teams. Position Description The Human Resources...  ...supervise roles such as HR Generalist, HR Administrator, HR Assistant and/or HR Intern, depending on the workforce size and/or complexity... 
    Hourly pay
    Full time
    Internship
    Local area
    Relocation package
    Flexible hours
    Shift work

    Shiloh Industries

    Dickson, TN
    5 days ago
  • A leading manufacturing company in Dickson, Tennessee, is seeking a Human Resources Manager to oversee HR activities including recruitment, compliance, and employee engagement. The ideal candidate will have a degree in Human Resources Management and at least five years... 
    Full time

    Shiloh Industries

    Dickson, TN
    3 days ago
  •  ...Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell - Dickson, TN in order to achieve customer satisfaction, quality service, compliance with store... 
    Full time
    Part time
    Currently hiring
    Immediate start
    Shift work

    Taco Bell - Dickson, TN

    Dickson, TN
    1 day ago
  •  ...thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Let’s talk. Make your move. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate,... 
    Local area
    Flexible hours
    Shift work

    McDonald's

    White Bluff, TN
    5 days ago
  •  ...you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.Let's talk. Make your move.Requirements:Managers lead shifts every week, making sure customers get a fast, accurate, friendly... 
    Flexible hours
    Shift work

    McDonald's

    White Bluff, TN
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Assistant Manager. Be the first to apply!