Account Manager - Automotive Sales

Account Manager

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

The Account Manager is the main contact for communication between Nidec Automotive Motor Americas and key customer accounts. The Account Manager's primary responsibility is to secure new business while maintaining and expanding current business with the key customer accounts. Additionally, the Account Manager uses the technical knowledge of product offerings to support and build Nidec sales.

Job Description

Primarily Job Responsibilities:

1. Find new opportunities to grow and expand business for companywide future growth. Identify target customers and prepare sales strategy to achieve the sales target. Identify product segments to target specific customers. Collect market/competitor information and provide feedback to Sales Department Head and/or Sales Director to collaborate on sales strategy.

• Seek and secure new business opportunities with key customer accounts.
• Maintain and expand existing business with customer accounts.
• Liaison between customer demands and plant demands.
• Manage sales forecasts and resolve commercial issues with key customer accounts.
• Resolve all issues to the complete satisfaction of the customer and Nidec.
• Create a database of customer knowledge that will help Nidec build a sales strategy to meet current and future customer needs.
• Work directly as GKAM/LKAM (Global Key Account Manager and Local Key Account Manager) and customer contact, and provide detailed feedback into Nidec organization from customers.
• Travel to manufacturing location globally with customers to support future launches and current production issues.
• Lead all business activities and understand all customer requirements, including commercial, engineering, prototype, quality and production requirements.
• Process orders, manufacturing requests, order purchase products and delivery date management.
• With the responsibility of GKAM/LKAM: Act as the "voice of the customer" within the organization to ensure that the customer's requirements are met and exceeded.
• Work with the other region's GKAM/LKAM and AMEC HQ Sales to enhance the global Nidec sales.

2. Manage customer sales with from conception phase through the end of service obligations.

• Ensure that customer long and short term expectations are met.
• Focus on program tracking, profit improvement and customer satisfaction throughout the life of the projects.

3. Track customer "Key Performance Indicators" including revenue and profitability improvements to meet NAMA sales short and long term sales plan as well as personal goals.

• Use internal reporting system to track sales growth, opportunities, product performance and value per customer.
• Update short and long term sales plan by reflecting KPI tracking result with Head of Sales and/or Sales Director.
• Manage pricing policies.
• Create a sales plan and monitor results (revenue for monthly/quarterly/fiscal year).
• Work with customer and internal departments for collection issues.

Take responsibility stated for this position in the procedures and work instructions of the sales system.

• Assure compliance of activities regarding sales price, as defined in the procedures and work instructions.
• Make periodical revisions of the procedures and work instructions before due or earlier as required.
• Propose improvements to the process in the sales system.

Additional Job Details

Competences required to perform the job (functional and interpersonal skills):

• Results-oriented, reliable and timely deliveries even under pressure.
• High level of personal initiative regarding problem solutions.
• Ability to work flexible hours (frequent conference call outside the normal working hours).
• Strong leadership, organizational, communication and teamwork skills.
• Must possess a strong technological awareness and tenacity.
• Ability to establish and maintain effective working relationships.
• Working experience with selling to automotive manufacturers and suppliers.
• English language required, Japanese and Spanish are a plus.

Education:

Bachelor in Engineering is preferred, or similar degree.

Work Experience: Minimum of 5 years in Automotive industry dealing with major OEMs or Tier1 suppliers as sales(Account Manager) or Sales Engineer. Program Management experience is preferred (PMI certification is a plus). Product knowledge of motors and experience is preferred.

Certifications / Training:

PMI or PMP certification is preferred, but not required.

Equal Employment Opportunity and Affirmative Action at Nidec: Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website:

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.