Restaurant Manager

Restaurant ManagerThe Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team. They deliver great guest experiences and operational excellence and help to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.Responsibilities Include:Performing all responsibilities of restaurant team membersLeading team meetingsDelivering training to restaurant team membersEnsuring brand standards, recipes and systems are executedCreating and maintaining a guest focused culture in the restaurantReviewing guest feedback results and implementing action plans to drive improvementCommunicating restaurant priorities, goals and results to restaurant team membersExecuting new product roll-outs including training, marketing and samplingMaintaining a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.Controlling costs to help maximize profitabilityCompletion of inventory on a periodic basis as determined by franchiseeCompletion of weekly labor scheduleEnsuring all shifts are staffed to meet guest demand and service standardsConduct self-assessments and corresponding action plansManaging cash over / short in restaurant and ensuring team members are following franchisee's cash management policiesEngaging with Dunkin' Brands Field Operations team as appropriateRecruiting, hiring, onboarding and developing restaurant team membersPlanning, monitoring, appraising and reviewing employee performanceCoaching restaurant team members to drive sales, improve profitability and guest satisfactionWe Offer:Base salary of $45,000 to $50,000 annuallyBonus based off profit--paid monthlyMedical, Dental and Vision InsuranceGrowth and developmentExperience:High school diploma or GED. Some college preferredBasic computer skillsFluent in spoken and written English preferredBasic math and financial management.Previous management experience in retail, restaurant or hospitality.Key CompetenciesStrong analytical skills and business acumenWorks well with others in a fun, fast-paced team environmentDemonstrates honesty and a positive attitude.Willingness to learn and embrace changeAbility to train and develop a team who is guest focusedTime management and problem-solving skillsPhysical Demands/ Working Conditions:Standing on feetRepetitive motion including bending, stooping and reachingLifting packages (if applicable) Wearing a headset (if applicable) Working in a small space2020 DD IP folder LLC. All rights reserved. This template is provided to Dunkin' franchises to help them design human resource programs for their employees. Franchisees are not required to use it and remain solely responsible for designing and implementing their own human resource programs, running their day-to-day operations, and for complying with all applicable laws.