Customer Engineer, Outcome, Strategic AI and ISV

Customer Engineer, Outcome, Strategic AI and ISV Google Sunnyvale, CA, USA ; San Francisco, CA, USA Apply Qualified applications with arrest or conviction records will be considered in accordance with the San Francisco Fair Chance Ordinance and the California Fair Chance Act. Note: You will have an opportunity to share your preferred working location: Sunnyvale, CA, USA; San Francisco, CA, USA. Bachelor's degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. Experience in deployment planning, orchestration, or change management. Experience in programming languages, debugging, or systems design. Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders. Preferred qualifications Experience in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations or Security. Experience with Google Cloud products and differentiating from competition. Experience working with product and support teams to resolve technical blockers. Experience with object-oriented programming languages (e.g., Python, Java) and using technical proficiencies to remove blockers and accelerate customer delivery. About the job The Google Cloud Platform team helps customers transform and build next for their business with technology built in the cloud. Our products are developed for security, reliability, and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping customers – developers, small and large businesses, educational institutions, and government agencies – see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding customer needs and shape the future of businesses of all sizes using technology to connect with customers, employees, and partners. As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive initial and ongoing business ramp for customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities. You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to prove the value of the Google Cloud portfolio. US base salary range for this full‑time position: $153,000–$222,000 plus bonus, equity, and benefits. Compensation details listed in US role postings reflect the base salary only and do not include bonus, equity, or benefits. Responsibilities Develop and orchestrate a structured deployment plan across customer and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training). Employ skills such as coding, debugging, or systems design to resolve technical blockers and accelerate deployment. Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible. Identify expansion opportunities for new workloads within the account during project execution. Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals. Google is proud to be an equal‑opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. English proficiency is a requirement for all roles unless stated otherwise. #J-18808-Ljbffr Google Inc.