Customer Service Sales Representative

Job Description

Job Description

We are seeking a trustworthy and professional Store Associate to assist with daily operations at two gold, silver, bullion, and jewelry store locations. The ideal candidate will provide excellent customer service, handle high-value merchandise responsibly, and maintain a secure and organized environment.

Pay:

• $17–$20 per hour, based on experience

• Pay reflects travel between locations, including Chantilly

Work Schedule:

• Monday – Friday: 10:00 AM – 6:00 PM

• Saturday: 10:00 AM – 3:00 PM

• Sunday: Closed

• Must be able to work at both store locations

Key Responsibilities:

• Assist customers with buying and selling gold, silver, bullion, and jewelry

• Provide accurate information on products, pricing, and market trends (training provided)

• Handle cash, card, and high-value transactions with accuracy and integrity

• Inspect, weigh, and verify precious metals and jewelry items

• Maintain clean, organized, and secure display cases

• Monitor inventory and report discrepancies

• Follow strict security procedures when handling valuable merchandise

• Travel between both store locations, including Chantilly

• Open and close stores following security protocols

Requirements:

• High school diploma or equivalent

• Previous retail, jewelry, pawn, or precious metals experience preferred

• Strong honesty, reliability, and attention to detail

• Comfortable working with high-value items and transactions

• Reliable transportation (required for commuting between locations)

• Strong math and cash-handling skills

• Excellent customer service and communication skills

• Ability to pass a background check

Preferred Skills:

• Knowledge of gold, silver, coins, or jewelry

• Sales experience in high-value retail

• Experience with POS systems or testing equipment

Physical Requirements:

• Ability to lift up to 25–40 lbs

• Attention to detail for inspecting jewelry and coins

We are dedicated to offering the most competitive prices on your jewelry, coins, and bullion. We specialize in the buying and selling of precious metals in all forms, including bullion, coins, scrap gold jewelry, industrial silver scrap, photo silver, Min

Company Description

We are dedicated to offering the most competitive prices on your jewelry, coins, and bullion. We specialize in the buying and selling of precious metals in all forms, including bullion, coins, scrap gold jewelry, industrial silver scrap, photo silver, Min