Recreation Assistant

Job Title

Job Description

Help

Greet guests and members of the facility and provide customer service operations to include facility information and offerings and payment processing

Manage BSC front desk phone, answer questions, schedule tennis court time, and take messages

Use Point of Sale (POS) system to accept payment for facility offerings, court reservations, guest fees, member enrollments, group classes, etc. Follow daily transaction, opening and closeout procedures

Monitor activities and patrons within the facility enforcing rules and policies and ensuring safe conditions, and report any unsafe conditions to the manager

Provide customer service relations for scheduled birthday parties, ensure the safe and satisfied delivery of contracted requirements for the event

Monitor ice skating activities within the Hockey Arena enforcing rules and policies and ensuring safe conditions, and report any unsafe conditions to the manager, issue and return ice skates to customers as required

Perform cleaning duties such as mopping, sweeping, taking out trash, and other janitorial duties as assigned

Enforce BSC rules, emergency and safety protocols, and use decision-making skills to professionally and appropriately address rule infractions and other incidents

When proper training and approvals are obtained, operate, monitor, and maintain equipment (skate sharpener, racquet stinging machine, re-surfacer, ice edger, compressors, etc.)

Other duties as assigned by the Assistant Operations & Front Desk Manager or Facility Supervisor

The work requires moderate walking, observing, working with hands, sometimes working with equipment, and moderate to heavy lifting, and may involve cold wet sports environment, crowded areas, and outdoors. Occasional exposure to some refrigeration chemicals (Freon, Glycol)