Lead Quality Assurance Analyst

At PALMS Insurance, a NextEra Energy company, we specialize in offering customized insurance solutions that address the unique needs of our clients. Our commitment to excellence, reliability, and customer satisfaction sets us apart as a trusted provider in the insurance industry. Are you ready to make a meaningful difference? Become a part of our team today. Quality Assurance Lead Employees in this role will lead, design, develop, and maintain our Quality Assurance (QA) testing strategy. With this position, you will own the strategic planning and technical implementation of the QA framework. Company Overview: Palms Insurance is a subsidiary of NextEra Energy, Inc., and manages both its Alion Captive, Palms Cayman (focused on providing NextEra flexible and comprehensive insurance) and non-affiliate insurance entity Palms Specialty (a fast-growing specialty surplus lines insurer and reinsurer serving to further diversify NextEra’s overall insurance portfolio and contribute to overall profitability). We are seeking an experienced QA Lead with a strong background in the insurance industry to support strategic system implementation initiatives and ongoing business improvement projects. The ideal candidate will be responsible for creating test plans, defining data test strategies, writing user stories, and delivering a detailed end-to-end testing framework along with execution. This role requires both a structured thinker and a hands‑on executor who can work across departments to drive clarity, alignment, and actionable outcomes by bridging the gap between business and technology functions. Collaborate with cross‑functional teams to lead the design, development, and implementation of test automation strategies, best practices, and automation standards that cover the full test pyramid Write high‑quality test code for Database, datasets, UI, API, and integration testing that is scalable, maintainable, efficient, and secure, ensuring comprehensive test coverage Participate in code reviews and lead to the development of testing standards Monitor and analyze test results, working with team to identify and resolve technical issues and defects in a timely manner Continuously improve test processes, tools, and documentation, identifying opportunities for efficiency and effectiveness Maintain documentation of test plans, automation frameworks, and testing methodologies Conduct analyses and prepare reports that provide operational and/or technical support to business operations Conduct quantitative and qualitative research to support small to medium special projects Assist with process design and modification for continuous business improvement Perform other job‑related duties as assigned Required Qualifications Bachelor's or Equivalent Experience SQL experience Strong understanding of CI/CD pipelines and DevOps processes Strong analytical and problem‑solving skills Excellent communication and technical leadership abilities Experience: 4+ years Preferred Qualifications Prior P&C insurance industry experience is required Commercial and/or Specialty insurance experience is preferred Program insurance and delegated authority model exposure is nice to have Knowledge of cloud‑based testing solutions Process Improvement Lead Employees in this role are responsible for utilizing Six Sigma and QI Story tools and techniques to coach and lead teams in key business improvement projects within the business unit or as a corporate function. Individuals lead or assist teams comprised of cross‑departmental members to execute on business improvement efforts and projects assigned by management. Identify issues and challenges, measure and validate results, and implement solutions Develop control plans to ensure continuation of project improvements after project completion Ensure all project documentation is maintained accurately Assist with projects to successful completion within the committed time frame Perform other job‑related duties as assigned Required Qualifications Bachelor's Degree Experience: 6+ years Six Sigma Black Belt Certified Preferred Qualifications Master's Degree NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more. Employee Group: Exempt Employee Type: Full Time Job Category: Quality/Process Improvement Organization: Palms Management Services, LLC Relocation Provided: Yes, if applicable NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e‑mail to View email address on click.appcast.io , providing your name, telephone number and the best time for us to reach you. Alternatively, you may call View phone number on click.appcast.io. Please do not use this line to inquire about your application status. NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. NextEra Energy does not accept any unsolicited resumes or referrals from any third‑party recruiting firms or agencies. Please see our policy for more information. #J-18808-Ljbffr NextEra Energy, Inc.