Project Coordinator

The Shams Group (TSG) is looking for a proactive, detail-oriented Project Coordinator to support its Project Management Office (PMO). The successful candidate will coordinate project activities, maintain project plans and schedules, track deliverables, facilitate Scrum meetings, and ensure effective communication across technical teams, management, and clients.

The role requires hands-on experience with Microsoft Azure DevOps, project tracking, risk and issue management, and software development life cycle (SDLC) processes.

• Compensation is based on skills and experience.
• Only qualified candidates with relevant skills and experience will be considered
• This is a full time contract position with remote work from candidate current location for Dallas TX USA based company. Re-location is not required for this job.
• The candidate must be available to work for at least four hours during TSG business hours (9:00 AM–5:00 PM Central Time). Depending on business requirements, project needs, productivity, knowledge, and skills, the position may require working during regular daytime hours in the Central StandardTime (CST) zone , with increased or full-day overlap with TSG business hours as needed.

KEY RESPONSIBILITIES:

Project Planning and Tracking: Develop and maintain project plans, schedules, milestones, dependencies, and deliverables. Monitor progress and follow up on overdue tasks to ensure timely completion.

Project Execution and Delivery: Coordinate project activities from initiation through closure. Manage smaller IT projects independently, including planning, execution, testing, deployment, and closure.

Azure DevOps and Project Tools: Create and maintain work items, assign owners, update statuses, track dependencies, and monitor progress using Microsoft Azure DevOps.

Scrum and Meeting Management: Coordinate and facilitate daily Scrum meetings, prepare agendas, document meeting minutes, track action items, and follow up on commitments.

Risk, Issue, and Dependency Management: Identify project risks, blockers, delays, and dependencies. Maintain risk and issue logs, coordinate resolutions, and elevate concerns proactively.

Client and Stakeholder Communication: Coordinate client and internal meetings, provide progress updates, communicate delays, manage expectations, and maintain professional written and verbal communication.

IT Technical Knowledge: Understand basic concepts related to SQL Server, databases, servers, infrastructure, application development, system migrations, testing, deployments, and production support.

SDLC and Release Management: Understand software development life cycle, Agile/Scrum, development and testing environments, QA, deployment planning, release coordination, and post-deployment validation.

Project Governance and Quality: Ensure work items have clear owners, priorities, due dates, updates, and documented completion evidence. Follow project management standards and reporting procedures.

Problem-Solving and Ownership: Be proactive, organized, detail-oriented, and accountable. Follow up independently, identify gaps, coordinate solutions, and elevate issues when necessary.

REQUIRED QUALIFICATIONS & EXPERIENCE:

Bachelor’s degree in Information Technology, Business Administration, Project Management, or a related field, or equivalent experience.

2–4 years of experience in IT project coordination, PMO support, or project management.

Hands-on experience with Microsoft Azure DevOps for work item management, task tracking, and project progress monitoring.

Proficiency in Microsoft Excel, including filters, PivotTables, and basic formulas.

Experience using Microsoft Teams, SharePoint, and Outlook.

Basic understanding of software development life cycle (SDLC) methodologies, Agile/Scrum practices, software testing, and deployment processes.

Strong written and verbal communication skills.

Excellent organizational, analytical, problem-solving, and time-management skills.

Ability to coordinate multiple teams, manage competing priorities, and take ownership of project deliverables.

Ability to work independently, maintain accurate documentation, and proactively follow up on tasks and commitments.

PREFERRED SKILLS & QUALIFICATIONS:

Basic understanding of SQL Server, databases, servers, infrastructure, application development, system migrations, and production support.

Experience with project reporting dashboards and resource management tools.

Familiarity with testing environments, quality assurance, release planning, and post-deployment validation.

CAPM, Certified ScrumMaster (CSM), or similar project management certifications.

Experience coordinating client-facing IT projects or working in a PMO environment.

Expected Day-to-Day Responsibilities:

• Monitor project schedules, milestones, Azure DevOps work items, and overdue tasks.
• Coordinate daily Scrum meetings and follow up on outstanding action items.
• Work with technical teams to track progress, resolve blockers, and manage dependencies.
• Prepare and distribute weekly project status reports for management and clients.
• Maintain project plans, risks, issues, decisions, and documentation.
• Coordinate resource assignments and project priorities with team leads.
• Manage smaller IT projects independently, including planning, execution, testing, deployment, and closure.
• Support senior project managers in managing larger projects and cross-team initiatives.
• Escalate risks and delays before they affect project delivery.