Program Support Specialist I Group Supported Employment

Job Description

Job Description

Position Description

Under the supervision of the Program Manager, Supported Employment, train and supervise adults with disabilities, manage production within various host companies, community job site, or day support programs. Provide coverage for ECHO drivers or bus aides as needed.

The mission of ECHO is to empower individuals with disabilities to achieve their optimal level of personal, social, and economic success. We provide skill building, job placement, day support and transportation. Our services empower individuals to be active members of the community.

Essential Functions

• Embrace and support ECHO’s core values: Enthusiasm, Trust, Integrity, Compassion, Respect, Innovation and Courage.
• Implement individual support plans including data collecting, analyzing, and reporting.
• Provide supervision to program participants to ensure health and safety as dictated by their individual service plans and/or per the direction of ECHO management.
• Maintain up-to-date documentation including notes in electronic health record (EHR) and timesheet module.
• All notes and timesheet data must be completed the day of services. 
• Schedule and transport program participants to and from work sites, using ECHO vehicles.
• Relate information about significant program participant activity to Program Coordinator and/or Program Director, as appropriate.
• Maintain necessary production and payroll records.
• Manage program participant hours for greatest productivity and coverage.
• Assure program participant integration into the host company's work force.
• Plan for integrated "down time" activities, such as off-site community activities, ensuring that program participant preferences and choices are encouraged and respected.
• In the event of a production emergency, complete production without program participant assistance within contract requirements.
• Maintain inventory of equipment and supplies and request from ECHO and/or host company. 
• Perform routine maintenance and make minor repairs on equipment as needed.
• Complete mandatory training to meet regulatory and agency requirements.
• Maintain attendance and punctuality. 
• Assist with LTESS/EES funded participants to include writing annual plans, case management, etc. 
• Coordinate the participant PAFs and Leave Request forms with Finance Department
• Create Quarterly Reports and maintain necessary records of quartiles and Individual Service Plans (ISP).
• Perform additional related duties as assigned.

May be required to drive—must be available from 630am to 630pm Monday through Friday to provide coverage for drivers, as needed:

• Pick up program participants at their homes/specified locations, take them to their worksite, ECHO and/or intermediate transportation rendezvous locations and return them to the specified location.
• Assist persons with disabilities on and off the vehicle as necessary to assure the riders safety.
• Adjust/secure seatbelts and wheelchair tie down devices for a stable and safe ride.
• Position vehicle and operate wheelchair lift in an appropriate and safe manner.
• Report absent participants daily and complete absent notes in EHR
• Using required reporting forms, complete daily vehicle control information forms including, but not limited to, rider attendance, vehicle safety checks, fuel, or memos for vehicle repair.
• Report program participant incidents, accidents, seizures, illnesses, and behavior issues to proper authority in a timely manner.
• Report any personal traffic violations or collisions (whether on or off the job).

Teamwork

• Work cooperatively and professionally with all team members.
• Display a positive attitude with participants and colleagues throughout ECHO.

Training

• Participate in in-service training to satisfy agency needs/requirements.
• Complete all assigned online training assignments within required timeframe.

Minimum Position Requirements

• Associate degree in Social Services, Human Services, or related field or equivalent combination of education and work experience.
• Minimum of one year of supervisory experience preferred.
• Minimum one year’s experience in vocational and/or training of persons with disabilities.
• Virginia Medication Administration Training certified
• Valid driver’s license and driving record meeting insurance requirements.

Employee Benefits

ECHO offers qualified employees a comprehensive and competitive benefits package, including:

• Company-paid medical, dental, and vision insurance
• Company-paid life insurance
• Company-paid Accidental Death & Dismemberment insurance
• Company-paid short-term disability insurance
• Flexible Spending Account
• Paid time off
• 403(b) retirement plan with company matching

Join ECHO and help empower every individual to reach their highest potential. For more information about ECHO, visit: