Warehouse Manager

About Empire & Co. Empire & Co. is a leader in delivering innovative workplace solutions, with 80 years of industry experience and more than 565 full-time employees across the country. As a leading Steelcase dealer in the United States, we partner with more than 500 manufacturers to provide comprehensive workplace solutions. We collaborate with architects, designers, brokers, craftsmen, and manufacturers to deliver creative, cost-effective solutions that address business challenges and bring brands to life. Overview Empire & Co. is seeking a hands-on, results-driven Warehouse Manager to lead our Secaucus warehouse operations. We are looking for a strong leader who can take ownership of the warehouse, establish clear expectations, hold employees accountable, and ensure daily operations run efficiently. This individual must be comfortable taking control, making decisions, solving problems, and addressing operational challenges independently. The ideal candidate leads by example, works alongside the warehouse team, and takes an active role in overseeing workflow, inventory accuracy, employee performance, and safety. This role requires someone who can balance daily warehouse responsibilities with effective team leadership and continuous operational improvement. Key Responsibilities Lead daily warehouse operations: Take ownership of receiving, shipping, order fulfillment, and inventory activities. Ensure pre-sold orders are processed accurately and on schedule, review daily “pulls” reports, establish priorities, and direct the team to meet operational deadlines. Take control of warehouse workflow: Set clear expectations, assign responsibilities, monitor progress, and proactively address delays, inefficiencies, and operational issues. Ensure employees remain productive and tasks are completed correctly and on time. Maintain a hands-on leadership approach: Work alongside the warehouse team when needed, including assisting with loading trucks, unloading incoming freight, and identifying product pieces and parts. Lead by example while maintaining overall responsibility for warehouse performance. Hold employees accountable: Provide direction, coaching, and performance feedback. Address productivity, safety, and performance concerns promptly while maintaining consistent standards across the team. Oversee asset management: Manage customer-owned assets and maintain customer web-based systems, including Snaptracker and Esync. Oversee daily order processing, customer account setup, employee access, and system training. Drive inventory accuracy: Manage the cycle count program for pre-sold products and warehouse assets. Investigate discrepancies, identify root causes, and implement corrective actions to improve inventory accuracy. Coordinate across departments: Partner with Sales, Account Management, and other internal teams to align priorities, resolve issues, and meet customer expectations. Communicate proactively when deadlines or business needs change. Ensure safety and equipment maintenance: Enforce warehouse safety procedures and ensure equipment is properly maintained, serviced, and operated safely. Manage employees and contractors: Coordinate work across Empire employees and contractors within the facility, ensuring clear communication, consistent expectations, and efficient use of resources. Improve warehouse processes: Identify opportunities to improve productivity, organization, and efficiency, and take initiative to implement practical solutions. Qualifications Previous experience managing warehouse operations, including shipping, receiving, inventory control, and asset management. Salary Range: $90,000–$100,000 annually, depending on experience and qualifications. Demonstrated ability to take charge, lead a team, and independently manage day-to-day operations. Strong leadership skills, with the confidence to make decisions, set expectations, address performance issues, and hold employees accountable. A hands-on management style with a willingness to actively participate in warehouse activities while overseeing the broader operation. Strong organizational and problem-solving skills, including the ability to prioritize workloads, manage competing deadlines, and resolve issues independently. Experience improving warehouse processes, productivity, inventory accuracy, and operational efficiency. Ability to learn and manage warehouse software and computer-based inventory systems. Strong communication skills and the ability to work effectively with employees, contractors, customers, and internal departments. A proactive, dependable, and results-oriented approach with a strong sense of ownership and urgency. Commitment to maintaining a safe, organized, and productive warehouse environment. #J-18808-Ljbffr