Foundation Room Bartender House of Blues New Orleans
Live Nation Entertainment
Job Title
Serve alcoholic and non-alcoholic beverages and food to guests in a restaurant and music hall atmosphere with a cheerful attitude and in an efficient, professional manner.
Responsibilities
Welcome and acknowledge Foundation Room members, Live Nation Executives and VIP's to instill appreciation for their membership and patronage
Impeccable knowledge in the steps of delivering service for up-scale dining
Stays current and is knowledgeable on the latest drink trends
Understands the fundamentals of Mixology and ability to uphold our Beverage Culture
Deep knowledge of how food, wine, beer, spirits and other beverage work in harmony with food selection
The ability to suggest wines that will best complement particular foods off the food menu
Ensure responsible alcohol service per local ordinance alcohol awareness training and House of Blues alcohol policies
Request proper identification for anyone appearing under 30 years of age
Interact with guests in a natural, friendly demeanor
Cultivate regular guests and repeat business
Successfully complete a pour test prior to every shift, where applicable
Suggestively sell both beverages and menu items to guests at the bar
Deliver food items and beverage orders promptly
Prioritize and organize drink orders
Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems
Record any equipment failure and/or safety hazards in bar log
Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
Maintain HOB safety and sanitation standards
Perform Opening/Running/ Closing duties according to HOB policy
Prepare guest checks ( on point of sales terminal) and process payment according to HOB policy
Maintain bartender bank
Perform cash pull/check out procedures
Maintain appropriate Comp and Spill checks
Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift
Qualifications
Required:
Louisiana Responsible Awareness Training Certification or Equivalent
Minimum of 3 years experience bartending in a up-scale dining and night life establishment
The ability to up sell and offer food and drink suggestions to guests
Articulate vocabulary with the ability to adapt and socialize with current audience
Exemplary and professional grooming standards
Flexible schedule and ability to work late hours and at nights
Cash handling experience
Strong working knowledge of all beverages
Physically able to pass a pour test and a Mixology drill ( timed )
Ability to deal with intoxicated guests in a positive and safety minded manner
Skill in interpersonal communication and teamwork
Tolerance of all cultures, music and art forms
Preferred:
3 years work experience in high volume environment
Experience recognizing valid ID's
Experience in a live music environment
Physical Demands/Working Environment
Working environment is fast-paced, often loud and stressful
Position requires extended periods of prolonged standing and working on your feet
Must be able to lift or move up to 25 lbs using proper lifting techniques
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
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