Manager - SOC Reporting

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Manager - SOC Reporting – JLLLocation: ChicagoWhat this job involves:As Manager of SOC Reporting, you'll lead JLL's Service Organization Control (SOC) audit programs, managing a portfolio of SSAE-18 SOC 1 and SOC 2 engagements that demonstrate our commitment to operational excellence and client trust. This strategic leadership role combines project management expertise with team development and stakeholder engagement, positioning you as the organizational subject matter expert on SOC compliance standards. You'll drive audit efficiency across multiple business units while mentoring staff and serving as the critical liaison between external auditors and internal control owners. This role offers the opportunity to shape audit administration methodologies, implement process innovations, and provide high-level advisory services that directly impact JLL's compliance posture and service delivery reputation.What your day-to-day will look like:Managing a comprehensive portfolio of concurrent SOC 1 and SOC 2 audit engagements from strategic planning through final report issuance, ensuring all timelines and quality standards are exceeded across multiple business units.Coordinating audit activities by strategically scheduling engagements, optimizing resource allocation, tracking evidence requests through detailed logs, and reviewing submissions for completeness before filtering and distributing external auditor questions to appropriate teams.Leading and developing your audit staff by assigning responsibilities, monitoring performance, conducting evaluations, providing mentorship on audit processes, and training new team members using standardized instruction documents.Serving as the strategic liaison between external auditors and internal stakeholders by participating in weekly status calls, communicating audit progress and findings, escalating high-priority issues, and facilitating resolution of complex requests across organizational levels.Providing expert consultation and advisory services to control owners on audit requirements, reviewing control descriptions for accuracy and focus, investigating compensating controls when needed, and supporting business units developing new service offerings that require SOC reports.Conducting annual planning meetings with external auditors to review scope and timing, coordinating new SOC report initiation, ensuring alignment between report scope and actual services, and managing issuance of both redacted and unredacted report versions.Driving continuous process improvement by identifying optimization opportunities, developing audit administration methodologies and templates, managing the control testing software platform including user access and data integrity, and leading technology initiatives that enhance audit capabilities.Required Qualifications:Bachelor's degree in Business Administration, Accounting, Information Systems, or related field with minimum 5-7 years of progressive experience in audit, compliance, or professional services demonstrating leadership responsibilities and project management expertise.In-depth understanding of SOC 1 and SOC 2 audit frameworks, SSAE-18 standards, control testing methodologies, and evidence requirements with proven ability to interpret and apply audit standards across complex organizational environments.Demonstrated track record of successfully managing multiple concurrent projects and stakeholder relationships while maintaining exceptional attention to detail in oversight, quality assurance, and risk management activities.Proven leadership and team management skills with experience supervising and developing professional staff, conducting performance evaluations, and fostering collaborative environments that promote knowledge sharing and continuous improvement.Executive-level communication and influence skills for effectively interacting with senior leadership, external auditors, and business partners across all organizational levels, with superior written and verbal communication abilities for delivering complex audit information to diverse audiences.Proficiency in Microsoft Office Suite (particularly Excel for data management and reporting), document management systems, and strong technical aptitude for evaluating and implementing new software platforms and running population and sample reports from various business systems.Deep understanding of professional standards, ethics, and regulatory requirements in audit environments with unwavering commitment to maintaining highest standards of confidentiality, data privacy, and professional integrity.Preferred Qualifications:Professional certification such as CPA (Certified Public Accountant), CIA (Certified Internal Auditor), CISA (Certified Information Systems Auditor), or similar credentials demonstrating advanced audit and compliance expertise.Experience with audit software applications, database management systems, and advanced proficiency with cloud-based platforms and enterprise SaaS applications that support audit administration and control testing activities.Extensive background in professional services, financial services, or highly regulated industries with deep expertise in multiple compliance frameworks beyond SOC (such as SOX, ISO, or statutory audit requirements).Advanced analytical and strategic problem-solving abilities for evaluating control environments, addressing systemic issues, developing innovative solutions, and assessing technology solutions that enhance administrative capabilities.Knowledge of control framework design considerations, contract language interpretation as it relates to control implications, and experience coordinating cross-functional compliance initiatives across large, complex organizations.This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Estimated compensation for this position:110,000.00 – 130,000.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:On-site –Chicago, ILIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysEarly access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.SummaryLocation: Chicago, ILType: Full time