Chief of Staff / Director of Residences
Gecko Hospitality
Job Description
Job Description
Director of Residences | Private Family | Palm Beach County, FL
A private family is seeking a seasoned hospitality leader to oversee the operations, staff, and standards of their residences. This is a senior, hands-off leadership role for someone who has run a five-star operation and wants to bring that discipline to a private setting.
What you’ll do
- Lead, train, and develop household managers and staff across multiple properties
- Set service standards, write SOPs, and hold the team accountable to them
- Run structured performance reviews tied to compensation
- Oversee maintenance, vendors, and capital projects through house managers and trusted contractors
- Manage budgets and provide clear, regular reporting to the principal
- Serve as the principal’s single point of contact for all residential matters
What you bring
- 10+ years of senior leadership in luxury hospitality: luxury hotel or resort, private club, or high-end residential or hotel-condo properties
- A proven record of building teams, training staff, and managing performance
- Strong financial skills and experience overseeing facilities and projects
- Polish, sound judgment, and absolute discretion
- A self-directed approach. You anticipate needs and solve problems without being directed.
Details
- Based in the Palm Beach area, with periodic travel to a seasonal residence in the Northeast
- Executive-level compensation and benefits
- All inquiries are held in strict confidence
Vacancy posted 4 days ago
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