Marketing Specialist - Volunteer Program

Job Summary Under general supervision, promotes the programs, services and events provided by the City of San Antonio by performing professional‑level marketing using a full range of incentive tools, programs, and promotional techniques. Works primarily in an office environment and exercises no supervision. Work Location Animal Care Services Headquarters – 4710 State Highway 151, San Antonio, TX 78227 Work Schedule 9:00 AM – 6:00 PM, Tuesday – Saturday Essential Job Functions Promotes, coordinates and markets programs, services and events provided by the City of San Antonio. Researches, analyzes and monitors promotional strategies and marketing trends. Serves as liaison between city departments and external customers by fostering a positive, professional image. Develops and implements public relations, advertising, promotional and social media strategies in collaboration with other City departments. Conducts presentations, tours and public education programs and evaluates effectiveness of programs. Prepares and maintains performance and statistical reports. Develops and delivers presentations to City Manager’s office, boards, committees, etc. Performs related duties and fulfills responsibilities as required. Job Requirements Bachelor’s Degree from an accredited college or university. Valid Class "C" Texas Driver’s License. Preferred Qualifications Experience in volunteer coordination, community engagement, event facilitation, education, or hospitality. Experience leading or presenting to groups of 10+ people, including diverse audiences. Experience in roles requiring high daily interaction with the public. Experience in animal welfare, nonprofit, community outreach, or public service environments. Familiarity with open‑admission shelters or high‑volume, fast‑paced settings. Experience communicating about sensitive or complex community issues. Comfortable working in outdoor settings, varying weather conditions, and active shelter environments. Knowledge, Skills, and Abilities Knowledge of marketing and promotional tools, strategies and techniques. Knowledge of non‑purchased media and awareness strategies. Skill in utilizing a personal computer and associated software programs. Ability to communicate clearly and effectively, in English and Spanish. Ability to create and develop marketing and promotional programs. Ability to conduct research. Ability to establish and maintain good working relationships with other city employees and the public. Benefits Information The City of San Antonio (CoSA) offers a competitive compensation and benefit package, including subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, and automatic participation in a pension program currently matched two to one. Part‑time, temporary, and non‑City positions are not eligible for CoSA benefits. Equal Opportunity Statement The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. The City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio. #J-18808-Ljbffr City of San Antonio