IT Support Specialist II

DriveTime Automotive Group

Tempe, AZ

# IT Support Specialist IIApplylocations: 1720 W Rio Salado Pkwy Tempe, AZ 85281time type: Full timeposted on: Posted Todayjob requisition id: R15937**What’s Under the Hood**DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle.**That’s Nice, But What’s the Job?**In short, the IT Support Specialist II plays a key role in maintaining in the DriveTime day-to-day IT operations by providing hands-on technical support to both corporate offices and remote employees. This position focuses on diagnosing and resolving hardware, software, and network issues while delivering a high level of customer service. As a more experienced team member, you’ll also serve as an escalation point, helping guide junior team members and contributing to larger IT initiatives and projects.In long, as the IT Support Specialist II, you will be responsible for:* Delivering on-site and remote technical support for corporate offices and distributed teams* Evaluating, prioritizing, and resolving support tickets while maintaining clear communication with stakeholders* Acting as an escalation resource for IT Support Specialist I team members* Diagnosing and troubleshooting issues related to hardware, software, and network systems* Managing multiple priorities, including ticket queues and walk-up support requests* Leading and contributing to IT-related projects assigned by IT leadership* Collaborating with System Administrators on broader IT initiatives and continuous improvements* Maintaining high standards of IT organization, cleanliness, and operational efficiency**So What Kind of Folks Are We Looking For?*** Self-motivated professionals who can work independently with minimal supervision* Strong multitaskers who thrive in a fast-paced, dynamic environment* Customer-focused individuals who deliver exceptional support and service* Effective communicators who can clearly explain technical issues to non-technical users* Team players who are comfortable mentoring and supporting junior team members* Problem-solvers who take initiative and approach challenges with a solutions-oriented mindset**The Specifics.*** 5+ years of end-user computing experience in an enterprise environment* High School diploma or equivalent* Hands-on experience providing technical support for laptop and desktop users* Strong troubleshooting experience across hardware, software, and network systems* Ability to work with minimal supervision* Flexibility for after-hours and/or weekend support as needed**Nice to Haves.*** A+ certification* Apple certifications or equivalent experience* Experience with two-factor authentication tools* Mobile Device Management (MDM) experience* Intune and/or Autopilot experience* Microsoft Office 365 (Outlook, Teams, etc.) experience* VPN experience* Remote support tools and troubleshooting experience**So What About the Perks? Perks matter*** **Teamwork in Action****.** In this position, you’ll be fully on-site, collaborating and connecting with your teammates while getting things done. Experience the energy and momentum of working together every day!* **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.* **But Wait, There’s More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.* **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.* **Tuition Reimbursement.** We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.* **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!* **Gratitude is Green.** We offer competitive pay across the organization, because, well... money matters!* **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!* **Give Us a Reason (or not), and We’ll Celebrate.** Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other’s company outside of day-to-day work.* **Smart-Casual Dress.** Come dressed in jeans (you’ll fit right in with the rest of us).* **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!**Anything Else? Absolutely.**DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
J-18808-Ljbffr DriveTime Automotive Group

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the IT Support Specialist II in Tempe, AZ vacancy

IT Support Specialist II
...redefine the process of purchasing, financing, and protecting your vehicle. That’s Nice, But What’s the Job? In short, the IT Support Specialist II plays a key role in maintaining the DriveTime day‑to‑day IT operations by providing hands‑on technical support to both...
Suggested
Full time
Temporary work
Casual work
Work at office
Remote work
Weekend work
DriveTime
Tempe, AZ
2 days ago
IT Support Specialist I
...member has a stake in the success of the organization and benefits directly from its growth. Position Overview We are seeking an IT Support Specialist I to join our team. The IT Support Specialist I is responsible for providing technical support to end users across the...
Suggested
For contractors
Apprenticeship
DP Electric
Tempe, AZ
2 days ago
IT Support Specialist
$50k - $62.5k
...Every role at Kinective exists to move the needle for our clients, partners, and the financial institutions we serve. As our IT Support Specialist II, you will be the on-site face of IT at Kinective's Gilbert, AZ headquarters — the person our team turns to when technology...
Suggested
Work at office
Local area
Immediate start
Remote work
Monday to Thursday
Flexible hours
CFM Company
Gilbert, AZ
4 days ago
IT Support Specialist
...IT Support Specialist Location: Quincy, MA Type of role: Contract to Hire Keys: Upgrading Windows machines to 25H2 that may be stuck and have not upgraded automatically (partition size issues, etc.) Security vulnerability patching Application upgrades...
Suggested
Contract work
Local area
E-Solutions
Paradise Valley, AZ
3 days ago
Desktop Support Specialist - Level II
$30 - $32 per hour
...Job Description Job Description The Level II Help Desk Technician will provide advanced technical support to our internal customers, ensuring a seamless and efficient IT environment. The ideal candidate will exhibit strong problem-solving skills, extensive technical...
Suggested
Local area
Remote work
Night shift
Weekend work
Gothic Landscape, Inc.
Tempe, AZ
26 days ago
IT Support Associate II, OTS
$23 - $37 per hour
...of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking... ...to them. About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving...
Hourly pay
Casual work
Local area
Remote work
Worldwide
Shift work
Amazon
Mesa, AZ
3 days ago
Network Administrator II
...configuration, integration, testing, launch, troubleshooting and ongoing support of new and existing networking technologies. You will bring deep... ...international team. ~ Knowledge of business environments and IT alignment with critical business functions ~ Proven ability to...
Work experience placement
Work at office
Local area
Remote work
Flexible hours
Weekend work
NovaSource Power Services
Chandler, AZ
2 days ago
Senior IT Specialist
...Serves as key technical lead for end-user systems supported by the IT Help Desk. Provides support, training, and mentorship to the IT Specialist staff serving as the escalation point for technical issues, user configuration, and application support. Manages end user hardware...
Temporary work
Work at office
Local area
Home office
Solari Corp
Tempe, AZ
18 hours ago
Systems Administrator
...Administrator Location: Tempe, Arizona Reports to: IT Manager University Mechanical &... ...Systems Administrator will be responsible for supporting, troubleshooting, and maintaining the... ...roles, such as Active Directory, DNS, DHCP, IIS, and others. Install, configure, maintain,...
For contractors
EMCOR Group
Tempe, AZ
3 days ago
Peer Support Specialist
...The Job/What You'll Do: The Peer Support Specialist here at Solari provides friendly, empathetic, and supportive phone line support for those... ...stabilization services, telephone follow-up to those who need it, tragedy support lines and other in-kind services to the...
Temporary work
Work experience placement
Work at office
Local area
Home office
Solari Corp
Tempe, AZ
3 days ago
System Administrator
...Administrator to keep our multi-location IT infrastructure running across the U.S.,... ...teams, from cloud administration to Tier II/III support, reporting directly to our IT Manager.... ...as a Systems Administrator or HelpDesk Specialist Hands-on Azure and Windows Server experience...
IES Communications
Tempe, AZ
2 days ago
IT Technician
$50k - $60k
...IT SPECIALIST Reports to: Chief Tech Officer FLSA Status: Non-Exempt Department: IT Support Location: 5210 S Priest Dr Guadalupe, AZ (Tempe, AZ) (with travel to retail store locations) Pay Range: $50,000 $60,000 annually Position Summary: The IT Specialist...
Work at office
Local area
Remote work
Flexible hours
Night shift
Mint Cannabis
Guadalupe, AZ
4 days ago
Systems Administrator
...Administrator Location: Tempe, Arizona Reports To: IT Manager Job Summary University Mechanical... ...Group Inc. The Systems Administrator will support, troubleshoot, and maintain the company’s... ..., including Active Directory, DNS, DHCP, IIS, and other roles. Install, configure,...
For contractors
Weekend work
University Mechanical & Engineering Contractors, Inc
Tempe, AZ
2 days ago
Salesforce Administrator
$120k
...dashboards, and user management. Candidates should hold the Salesforce Admin I, Admin II, and Platform App Builder certifications. Seniority Level Mid‑Senior level Employment Type Contract Job Function Information Technology Industry IT System Data Services #J-18808-Ljbffr...
Contract work
InstantServe LLC
Tempe, AZ
3 days ago
IT Help Desk Technician
$40k - $55k
...Overview Cranial Technologies is dedicated to researching, diagnosing, and treating plagiocephaly. As an IT Helpdesk Technician you will support end users at our headquarters in Tempe, AZ. Responsibilities Respond to user issues via phone, ticketing system, Teams chat,...
Temporary work
Work at office
Remote work
Work visa
Night shift
Day shift
Early shift
Cranial Technologies
Tempe, AZ
1 day ago
Now Hiring IT and Telecom Field Technicians
...This Is Not Your Average Tech Job Are you a hands‑on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks...
Hourly pay
For contractors
Immediate start
Flexible hours
Hardy Industries Inc
Tempe, AZ
4 days ago
Desktop Support Engineer
...contract Role Overview The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks,... ...or reset during failures under guidance from central IT. Ability to work at height when required (ladder/lift). Maintain...
Long term contract
Remote work
Sky Systems
Tempe, AZ
2 days ago
Desktop Support Engineer
...We are seeking a Desktop Support Engineer to provide technical support and manage the lifecycle of end-user technology across the organization... ...supports hardware, software, mobile devices, user accounts, and IT assets while delivering excellent customer service to employees...
Local area
Vaco
Tempe, AZ
18 hours ago
Desktop Support Technician
...healthcare, biotech, water treatment, power generation, and other facilities. Job Summary Job Title: Desktop Support Technician Location: Tempe, Arizona Reports to: IT Manager Responsibilities Maintain and administer mobile devices, including both Apple and Android devices...
Remote work
University Mechanical & Engineering AZ
Tempe, AZ
2 days ago
Network Technician I
...troubleshooting network equipment and cabling. This position will support facilities management, site security and project engagement with... ...position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership...
Hourly pay
Work at office
Monday to Friday
Shift work
Night shift
Black Box
Tempe, AZ
1 day ago
Field IT & Telecom Technician - Flexible Schedule & Travel
HARDY INDUSTRIES is seeking hands-on I.T. and Telecom technicians in Tempe, Arizona. The role involves various technical tasks from OS installations to structured cabling across different environments. Candidates must have at least 1 year of relevant experience or appropriate...
Hourly pay
Flexible hours
HARDY INDUSTRIES
Tempe, AZ
4 days ago
IT Administrator
$84k - $131k
...cyber security, and remote sensing applications. Job Title: IT Administrator Location: Tempe, AZ Division: Operations Department... ...operations team and is seeking a System and Network Administrator to support endpoint environments (MacOS, Windows, Linux), Microsoft 365,...
Full time
Work at office
Remote work
CareersElite Inc
Tempe, AZ
2 days ago
Technology Support Specialist
$20.82 - $27.07 per hour
...COUNTY COMMUNITY COLLEGE DISTRICT (MCCCD) Job Opening: Technology Support Specialist Starting Salary Range: $20.82 - $27.07 hourly, DOE Where to... ...(preferably MECM/Intune and/or JAMF). Experience working in IT, preferably in a higher education environment. IT Related Certifications...
Hourly pay
Full time
Work experience placement
Work at office
Work visa
Maricopa Community Colleges
Tempe, AZ
1 day ago
Technology Support Specialist
$20.82 - $27.07 per hour
...Technology Support Specialist Job ID: 322950 Location: District Support Services Cntr Full/Part Time: Full Time Regular/Temporary... ...college. We don't just support our community-we help build it. We are the largest provider of workforce development...
Hourly pay
Full time
Temporary work
Part time
Work experience placement
Summer work
Live out
Work at office
Relocation
Work visa
Monday to Friday
Flexible hours
Maricopa Community College district
Tempe, AZ
5 days ago
Technology Support Specialist
...Technology Support Specialist Information Technology Services (ITS) at MCCCD is seeking a dedicated Technology Support Specialist to join the... ...systems (preferably MECM/Intune and/or JAMF). Experience working in IT, preferably in a higher education environment. IT related...
Full time
Temporary work
Work experience placement
Work at office
Relocation
Visa sponsorship
Work visa
Flexible hours
Maricopa Community College district
Tempe, AZ
4 days ago
HSE Specialist II
...HSE Specialist II page is loaded## HSE Specialist IIlocations: Office AZ Tempetime type: Full timeposted on: Posted Yesterdayjob requisition... ...** safety position. It is a field-based position and supports the implementation of health, safety, and environmental (HSE)...
For contractors
Work at office
Local area
Flexible hours
Rosendin Electric
Tempe, AZ
2 days ago
Junior IT/Systems Administrator
...an accommodation or an alternative application process. Junior IT/Systems Administrator Full Time Micro-Tronics INC, Tempe, AZ, US... ...1729 Micro-Tronics is seeking a Junior System Administrator to support and maintain our IT infrastructure, including hardware, networks...
Permanent employment
Full time
Temporary work
Kaman
Tempe, AZ
1 day ago
Systems Administrator
...Tempe, AZ location. The Systems Administrator is responsible for supporting, troubleshooting, and maintaining the company’s computer servers... ...technology (preferred) are required. The role reports to the IT Manager. Essential Duties & Responsibilities Work on helpdesk...
For contractors
EMCOR Group
Tempe, AZ
3 days ago
Sr System Administrator
...damaged discs and correcting controller failures. Provides production support to the information services group on software applications... ...Prioritize workload and escalate any technical emergencies to the IT Manager. Identify, solve or escalate technical problems...
Bay Side
Tempe, AZ
3 days ago
System Administrator
$85k - $105k
...Encompass LOS platform (with a focus on Encompass Web) Build and optimize workflows, business rules, custom forms, and automation Support the full loan lifecycle from application to closing Configure loan programs, pricing, and rate lock policies Maintain document...
Full time
Remote work
Flexible hours
CornerStone Technology Talent Services
Tempe, AZ
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Support Specialist II. Be the first to apply!