Customer Sales Specialist

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. The Customer Sales Manager, HEB is responsible for strategic leadership of Haleon's brand portfolio at their assigned customers. The Customer Sales Manager role will provide the candidate the opportunity to own their business, build and execute commercial plans and activate the breadth of Haleon and customer to deliver differentiated growth. They will lead to represent Haleon and our brands with purpose and impact. This role will provide YOU the opportunity to lead key activities to progress YOUR career. Build and execute strategic business plans which deliver budget, grow share and exceed agreed to customer KPI's. Build a clear "Where to Play, How to Win" strategy for assigned business. Enable other team personnel (i.e. Sales Analyst) to work independently on behalf of Haleon. Develop an indispensable partnership with your retailer partner (i.e. H-E-B), working in the marketplace and with the customer. The successful Customer Sales Manager will unite the strengths of internal shareholders and our retailer partners with Haleon for competitive advantage. Actively manage all financials including budget, spend and forecast. Ensure strong return on invested funds and command of volume projections. Embed NRM (Net Revenue) principles within strategic planning process. Fully understand the "size of the prize". Analyze and understand the business at depth; understanding drivers and projecting future trends based upon data and analytics. Fine tune plans as appropriate. Expertise in the use and application of syndicated and retail data. Leverage tech for growth. Plan and execute the trade activation plan with excellence, inclusive of forecast, promotion, loyalty and personalization, aisle design, display/off-shelf and shopper activation. Aggressively seek to understand the customer, competition, and marketplace to ensure plans are current and focused. Ensure Haleon is leading within the e-commerce omni-channel space. Why you? Basic Qualifications: Bachelor's degree 5+ years FMCG/CPG sales experience working with retailers across various classes of trade. Proficient In Microsoft365 suite of products such as Excel, Power-Bi with a demonstrated ability to learn new technology platforms. Demonstrated history of working in/leading matrixed teams. Ability and willingness to regularly travel to company meetings, customer meetings and industry conferences. Preferred Qualifications: Experience leading and managing Sales Agency/Broker in the grocery channel or other COTs (classes of trade) Demonstrated success building strategic relationships with high impact retailers like HEB, Albertson's, Kroger, Walmart, Target, Walgreens etc. Advanced analytic skills, ability to analyze the business and extract insight to be leveraged as competitive differentiator. Maintains a growth mindset with an ability to problem solve and drive team learning through pro-active behavior. Benefits: generous 401(k) plan tuition reimbursement time off programs including 6 months paid parental leave healthcare programs where the company pays for the majority of your medical coverage for you and your family discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering Job Posting End Date 2026-09-21 Equal Opportunities Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements. Accommodation Requests If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please contact us by sending an email to View email address on click.appcast.io. Please include the following in your email: Use subject line: 'Haleon Careers: Job Accommodation Request' Your Name and contact information Requisition ID and Job Title you are interested in Location of Requisition (city/state or province/country) Description of specific accommodation you are requesting Please note: Resumes, CVs, or other requests outside of accommodation support submitted to this email box will not be accepted. Note to candidates The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch. Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. #J-18808-Ljbffr