Shift Supervisor II - Southerleigh Airport Location

Job Title

Primary Responsibilities

• Promote, work, and act in a manner consistent with the mission of Southerleigh Hospitality Group.
• Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs are followed and completed on a timely basis.
• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
• Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking, and serving standards.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Achieve company objectives in sales, service, quality, appearance of facility, and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Compile and balance cash receipts at the end of the day or shift.
• Perform various financial activities, such as cash handling, deposit preparation, and payroll.
• Supervise and participate in kitchen and dining area cleaning activities.
• Estimate ingredients and supplies required to prepare a recipe.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures.
• Control inventories of food, equipment, smallware, and liquor, and report shortages.
• Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.
• Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
• Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
• Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
• Forecast staff, equipment, and supply requirements, based on a master menu.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
• Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
• Be knowledgeable of restaurant policies regarding personnel.
• Perform personnel actions, such as hiring and terminating staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
• Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
• Continually strive to develop staff in all areas of managerial and professional development.
• Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.

Compensation: $18.00 - $23.00 per hour

Based in San Antonio, Texas, Southerleigh Hospitality Group is an independent fully integrated restaurant and hospitality company, owning and managing various restaurants and food concepts such as, Southerleigh Fine Food & Brewery, Southerleigh Brewery, Southerleigh Haute South and Brasserie Mon Chou Chou.

Southerleigh Hospitality Group is a strong group of foodies who are obsessed with connecting people with savory, comfort, flavorful food experiences and they make no excuses about it. With an unwavering passion for palette tantalizing menus, the restaurants serve up decadent cuisine along with distinguished hand-crafted beers for food lovers abound. The friendly neighborhood gathering places make every visit an unforgettably fun social dining experience.

Southerleigh Fine Food and Brewery:

The first Southerleigh restaurant, Southerleigh Fine Food & Brewery, was launched by renowned Chef Jeff Balfour in April 2015. Located in the heart of one of the most valuable and recognizable modern-day developments in the U.S. called "Pearl", based on its late-1800's start as a beer production facility and now the jewel of the food scene in San Antonio, Southerleigh Fine Food & Brewery, quickly became the recipe of success preparing smart exceptional comfort food and sought-after hand-crafted beers. As the cornerstone successful restaurant and brewery of the 18-acre property, local and national visitors alike were elated that once again, beer was flowing from the taps and the livelihood of the Southerleigh atmosphere was in full swing.

Balfour brought together the best of the new and old, as he created a unique culinary concept by taking Texas' cross-cultural cuisine, influenced by his native coastal upbringing in Galveston, Texas, and combined it with Head Brewer Les Locke's unique craftsmanship of distinguished custom brews, all orchestrated by the French General Manager, Phillipe Plac. The extraordinary setting, extreme attention to detail, and the endless pursuit of creating memorable meal experiences were the foundation for Southerleigh's blueprint.

With a fanatical obsession for connecting people with fun, memorable dining experiences, and an indisputable knack for finding the right up and coming locations, the Southerleigh Restaurant family continued to grow.

Southerleigh Haute South:

In August 2019, Southerleigh Hospitality Group announced plans to expand by replicating the successful blueprint to more locations in San Antonio. With the original restaurant and brewery in the heart of downtown San Antonio, new gathering places were selected in the northern and southern districts of the city. A new concept opened its doors in September 2020, Southerleigh Haute South, with two locations, first one in the fastest-growing commerce, life, and leisure destination in the northwest part of San Antonio known as the RIM and a second one in the up-and-coming community of Brooks on the Southeast side. Those friendly community locations will be home to the leading fried chicken fine-casual dining experience.

Brasserie Mon Chou Chou:

In November 2020, Southerleigh Hospitality Group is launching a new restaurant, Brasserie Mon Chou Chou that will feature quintessential French comfort food that showcases simple, earthy, flavorful dishes from regions throughout France. As opposed to upscale French restaurants, brasseries are more informal, serving full dinner options but also allowing for a more casual atmosphere of just wine, oysters, cheese plates and more. The menu at Mon Chou Chou will feature classic, but accessible, French comfort foods that will appeal to a range of guests.

The new restaurant was conceptualized in partnership with Chef Ra and Southerleigh Hospitality Group partners Jerome Serot, Philippe Plac and Chef Jeff Balfour. Ra, Plac and Serot all hail from France, did not meet until they all ended up in San Antonio in 2001. Nineteen years of friendship later, they have joined forces to bring the comforts and flavors of their native France to Pearl.

Chef Rea started his career in culinary school in Strasbourg, France. After a successful start in various world-class restaurants such as The Lygon Arm Hotel in Broadway, England, and Ca'Savio in Venice, Italy, Rea had an opportunity to join Paul Bocuse and Roger Verg's restaurant, Chef de France, in Orlando, FL. Chef Rea then moved to San Antonio and worked at several restaurants prior to joining Southerleigh Hospitality Group as the Executive Chef of Brasserie Mon Chou Chou.

We believe connecting people with food and drinks is the ultimate proof of love.

Southerleigh Hospitality Group: By foodies. For foodies.