Advanced Technical Support Specialist

Advanced Technical Support Specialist

Goldbelt Apex, a part of the Healthcare Technology Transformation Group, is a data-focused company dedicated to process and quality in every aspect. As experts in healthcare IT experts, Apex is committed to building systems for healthcare organizations to seamlessly communicate and exchange data across different systems and devices.

The Advanced Technical Support Specialist assists in the execution, documentation, and troubleshooting of laboratory techniques including PCR, immunoassays, and high-throughput screening in support of diagnostics and medical countermeasure development. Provides high-level technical assistance in support of complex laboratory procedures across a range of diagnostic and research platforms.

Essential Job Functions:

• Conduct advanced laboratory assays with minimal supervision.
• Maintain detailed records and logs for regulatory compliance.
• Assist in troubleshooting instrument and assay issues.
• Support sample preparation and biospecimen management.
• Participate in SOP development and lab audits.

Necessary Skills and Knowledge:

• Strong foundation in molecular and immunological assays.
• Familiarity with sample tracking and laboratory information systems.
• Knowledge of regulatory and biosafety procedures.
• Excellent organizational skills and attention to detail.

Minimum Qualifications:

• Bachelor's degree in laboratory sciences or life sciences.
• Minimum 4+ years in a biomedical or diagnostic laboratory setting.
• Ability to obtain and maintain a SECRET security clearance eligibility, with no access to classified information, is required.
• Enroll in the Personnel Reliability Program (PRP), if required.

Preferred Qualifications:

• ACTIVE SECRET is preferred
• Associate degree with additional experience accepted.

Pay and Benefits

The salary range for this position is $34.00 to $36.00 hourly.

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.