Operations Associate

Operations AssociateThe main function of an operations associate is to perform various administrative, technical, and customer service tasks across assigned business units. A typical operations associate is responsible for managing complex data, resolving customer issues, performing company research, assisting in project management, maintaining equipment inventories, and administering company policies.Key ResponsibilitiesGather, develop, maintain, and interpret complex data.Communicate statistical and technical data with internal and external business units.Assist in system change management and deployment, and respond to inquiries for routine system issues.Participate in asset management, pricing research, and procurement for hardware and software.Conduct physical inventories of equipment and participate in audits to determine record accuracy.Manage complex or sensitive service orders and assist with project implementations.Provide customer assistance with inquiries and problems related to software, hardware, and network operations.Administer policies and procedures and assume operational assignments as needed.Assist in the planning, scheduling, monitoring, and reporting activities for facility projects.Monitor and report on operations and financial metrics.Required QualificationsEducation: Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.Experience: 0-2 years of required experience.SkillsStrong organization, planning, and data management skills.Demonstrated problem-solving, critical thinking, and analytical abilities for complex problems.Strong written and verbal communication skills.Ability to work independently and collaborate cross-functionally.Knowledge of MS Office Suite (Word, Excel, PowerPoint, Access, Project).Ability to handle multiple projects simultaneously and prioritize assignments within time constraints.Demonstrated capability of working in complex, global environments with global project teams.Knowledge and understanding of corporate and unit policies and procedures.