Room Attendant

About Us

Discover our transformed hotel in Atlanta, GA. From the vibrant decor to the personalized service, you're sure to love your stay at The Westin Atlanta Perimeter North. Just moments from our Perimeter Center, Atlanta, hotel, you'll find destinations like Sandy Springs Performing Arts Center and Concourse at Landmark Center. Following your time in the city, retire to the holistic warmth of our hotel rooms and suites, with pillowtop mattresses, flat-panel TVs and inspiring views. If your day has been particularly stressful, reserve an appointment for a relaxing spa treatment from one of our expert technicians in the serenity of your accommodation. During downtime, take a refreshing lap in our outdoor pool or get in a workout at our 24-hour fitness center. Our 17 versatile event venues are also perfect for corporate events and social gatherings of all shapes and sizes. Whether traveling to town for business or leisure, The Westin Atlanta Perimeter North offers everything you need for a successful Southern stay.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates, and vendors.

Essential Duties and Responsibilities

During the training program, the following core responsibilities must be successfully developed and demonstrated in order to complete the program and be considered for placement in a hotel role, with or without reasonable accommodation:

• Clean and sanitize guest bathrooms, including bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floors, using appropriate tools and cleaning agents while bending, reaching, and extending as needed.
• Follow all established cleaning procedures and properly use approved cleaning chemicals in accordance with safety guidelines.
• Strip and make beds, including changing linens and handling bedspreads that may weigh up to 50 lbs.
• Thoroughly dust furniture, fixtures, picture frames, drawers, window ledges, and shelving to maintain high cleanliness standards.
• Vacuum entire guest rooms, push and maneuver equipment as needed, and remove trash from all assigned areas.
• Replenish guest room amenities, linens, and supplies to ensure rooms are fully stocked and guest-ready.
• Manage assigned room keys, transport housekeeping carts to designated areas, restock supplies, and complete visual inspections to ensure rooms meet cleanliness and presentation standards before marking them complete.
• Maintain reliable attendance and be available to work scheduled shifts on a consistent basis.
• Perform any additional duties as assigned to support housekeeping operations and team success.
  
  

Qualifications, Skills, and Abilities

• Ability to scrub, clean, and maintain surfaces while reaching overhead, bending, and working in confined spaces as required.
• Strong team-oriented mindset with a willingness to support coworkers and contribute to overall housekeeping operations.
• Knowledge of cleaning chemicals, safety procedures, and proper use of housekeeping equipment (or ability to learn).
• Ability to push and/or pull equipment and carts weighing up to 100 lbs. with or without reasonable accommodation.
• Strong verbal and written communication skills.
• Ability to adjust communication style when interacting with supervisors, coworkers, and guests to ensure clarity and professionalism in all situations.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.


HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.