Lead Navigator

Lead Navigator Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency serving Arizona with residential, outpatient, inpatient, patient‑centered medical homes, medication‑assisted treatment, and crisis services for those experiencing crisis, opioid use disorder, homelessness, and mental illness. Job Summary A Lead Navigator is an individual who is in recovery from AOD use and/or GMH for an appropriate period (≥ 1 year) and has at least 90 days experience as a Navigator or Peer Support Specialist. The primary role is to work with individuals who are homeless, providing outreach and supportive services to assist the member with ending their homelessness. The Lead Navigator serves as the bridge for the patient, coordinating and monitoring RBHA and Non‑RBHA community‑based services, and facilitating delivery of these services by supporting the individual. They identify individuals with the highest acuity and greatest vulnerabilities, and are responsible for outreach, engagement, case management, and wrap‑around supportive services. The Lead Navigator mentors Navigator II to onboard, understand the program, and fulfill program requirements. The role requires mastery of coordinated entry, housing referral, leasing up, wrap‑around services, and discharge. The Lead Navigator works as part of a multidisciplinary team including Patient Care Techs, Registered Nurses, Counselors, and Clinical Leads, and coordinates care with community providers and stakeholders. Responsibilities Conduct outreach to identify and engage individuals experiencing homelessness. Provide case management and wrap‑around supportive services. Coordinate and monitor RBHA and Non‑RBHA community‑based services. Mentor and onboard Navigator II staff. Master processes such as coordinated entry, housing referral, leasing up, wrap‑around services, and discharge. Collaborate with multidisciplinary team members and community providers to coordinate care. Skills / Qualifications High school diploma or GED required; Associate's Degree or higher in a field related to behavioral health preferred. 1–3 years of full‑time health care experience or equivalent combination of education and experience. Current Arizona driver’s license. Clear 39‑month motor vehicle record. Behavioral Health Technician (BHT) certification in accordance with A.A.C. R9‑10‑101.33 and CBI clinical policies. Arizona fingerprint clearance card, site‑specific. Benefits Generous PTO accrual (5 weeks). Medical, Dental, Vision, Disability, Life, Supplemental plans. Hospital indemnity / Critical Illness coverage. Pet Insurance. Dependent Care Savings, Health Care Savings. 401(k) with employer match—100% vested upon enrollment. Wellness programs. Tuition reimbursement and scholarship programs, incentives, and more. Competitive pay rates. #J-18808-Ljbffr Community Bridges