Grocery Operations Manager — Dept Leadership & Growth

Job Description Job Summary: As a Grocery Manager, you'll ensure efficient operations of the Grocery Department to meet business goals and Customer needs. Key Responsibilities & Essential Functions Management: Spends majority of time using independent judgment making employment‑related and business decisions, or effectively recommending such decisions, including product‑ and department‑related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner‑related matters. Manages department workflow and schedules to attain 100% completion of standard operating procedures (SOPs). Uses department best practices and H‑E‑B SOPs to achieve department budget and metrics. Assists Customers in finding product and with special requests. Maintains contact with Partners at all levels in the organization involved in processes that touch the department (e.g., Warehouse, Distribution, SRS Team, etc.). Ensures in‑stock conditions, Wareroom, and inventory control. Executes daily process responsibilities to ensure optimum utilization of perpetual inventory system (SRS). Completes / distributes required reports and paperwork so accounting statements accurately reflect department performance. Uses Grocery SOPs and department procedures to minimize shrink. Maintains positive vendor relationships. Trains SORM / SORL trainees. Sales / Analytics: Manages new‑item implementation effectively to maximize sales and gross profit opportunities. Responsible for large product assortment and increased sales volume. Applies / models an increased level of knowledge of specialty products. Plans / analyzes / builds / maintains required displays based on PDP and ordered via Displays on Line (DOL). Researches / analyzes potential or existing process breakdowns; works with necessary Partners to identify / solve problems. Food Safety / Sanitation: Ensures compliance with government / H‑E‑B regulations and standards for product freshness, safety, refrigeration, and sanitation. The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job‑related tasks as requested by their supervisor, subject to reasonable accommodations. Qualifications & Key Requirements: Work Experience: of experience in retail management. Completion of required Department training - forklift / power jack training. Knowledge/Skills/Abilities: Proficiency in MS Office (Word, Excel) and H‑E‑B systems. Advanced interpersonal and verbal / written communication skills. Strong analytical skills. Strong problem‑solving skills. Leadership skills to build, motivate, and maintain staff. Organization and planning skills; attention to detail. Ability to handle stressful situations. Ability to delegate. Education: School of Retail Management (SORM). Licenses/Certifications: SRS Certification. Food Safety certification. Physical Demands & Working Conditions: Function in a fast‑paced retail environment (required). Lift and carry 75 lbs on a regular basis up to 500 feet in distance (required). Stand, walk, bend, reach, kneel, squat, and reach overhead and side to side throughout shift (required). Perform movements that require hand / finger dexterity (required). Safely maneuver around moving mechanical parts and high, precarious places (required). Work in a cooler environment on a regular basis, and in an extreme cold environment on an occasional basis (required). Work a flexible schedule, including opening, closing, and weekend shifts (required). Be exposed to moderate noise levels (rarely exposed to extreme noise) (required). The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 07/01/2015 #J-18808-Ljbffr H-E-B