Fulfillment Associate

About Spiceology

Spiceology is the fastest-growing private spice company in the US, recently named to both the Inc 5000 and Entrepreneur 360 fastest-growing company lists. We market and sell over 200 innovative blends and spices to both consumers and chefs, with rapidly growing market share in both the B2B and DTC segments. Chefs fall in love with Spiceology because our packaging helps them organize and beautify their kitchens - but they buy from us because our fresh spices are far superior to the tired old ingredients they're used to buying "off the truck." Thousands of restaurants - standalone establishments, hotels, casinos, universities, golf courses, and more - partner with Spiceology to deliver the highest-quality food to their patrons. Consumers love our creative blends, recipe inspiration, and innovations in flavor.

Who Thrives on Our Team

Every order that leaves our fulfillment and production center carries the Spiceology name - and our fulfillment team is where that promise gets kept. We're a tight-knit crew that takes pride in working fast, working accurately, and having each other's backs. We celebrate wins, solve problems together, and keep the energy positive even when peak season gets hectic. If you show up every day ready to contribute, bring a great attitude, and take satisfaction in doing the job right and doing it efficiently, you'll fit right in.

This role is dynamic: depending on the needs of the organization, it may involve both production and fulfillment work - so variety is part of the job.

The Details

Shift: Monday-Friday, 7:00 AM-3:30 PM, with some weekend hours as needed

Wage: $18.00/hr starting

Benefits: Medical, Dental, Vision, PTO, Sick Time

Equity: Eligible for employee stock options after one year of service, based on Board approval - when Spiceology grows, you share in it

What You'll Do

• Work efficiently: Meet or exceed daily productivity and accuracy targets for picking, packing, and shipping - efficiency without sacrificing quality is the standard.
• Pick with precision: Pick orders to customer specifications and review them for accuracy and quality before packaging.
• Pack and ship right: Pack orders so they reach our customers in excellent condition, and ship with a focus on accuracy and cost savings.
• Keep information flowing: Communicate daily with internal and external personnel regarding pending shipments and inventory levels, and report any damaged or missing product to management immediately.
• Keep us stocked: Assist in replenishment and restocking of the pick lane, and take weekly inventory of processing supplies (boxes, labels, mailers, etc.).
• Keep it clean: Promote and maintain a clean, organized, and safe working environment.
• Be flexible: Pitch in on other duties as assigned - we win as a team.

What We're Looking For

• Reliability first: Consistent, dependable attendance is essential. Our team counts on each other every day, and showing up on time, ready to work, is the foundation of success in this role - including the ability to work overtime during peak seasons.
• Positive attitude: You bring energy, optimism, and a team-first mindset. You pitch in wherever needed, treat setbacks as problems to solve, and lift up the people around you.
• Driven to be efficient: You take satisfaction in working quickly and accurately, look for ways to beat yesterday's pace, and proactively bring trusted solutions that increase or maintain productivity.
• Detail-oriented: Great attention to detail and a strong commitment to following standard operating procedures for warehousing, shipping, and logistics.
• Organized communicator: Highly organized with excellent time management; you communicate information and data in a quick, fact-oriented manner.
• Adaptable: You thrive in a fast-paced environment with frequently changing priorities and tight deadlines.
• Physically capable: Able to lift 50 lbs without issue.