Manager: Dispatch - Mountain Operations

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
  
  
  

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary

Directs Day-to-Day work within Dispatch, including Security, Patrol, Lift Maintenance, Parking and Transportation, and all other Mtn Depts including snow reporting, and on-mountain night events function; organizes and delegates workload. Enforces policies, procedures and guidelines. Provides training and guidance to staff. Performs all tasks for which the work group is responsible, including a full range of dispatch work. Controls the schedule, payroll and radio inventory.

Job Specifications:

• Starting Wage: $58,298.00 - $83,283.00 +annual bonus
• Employment Type: Year Round
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities:

• Accountable for resort communication objectives and initiatives.
• Create and manage departmental goals, including budgets, capital projects, employee development, and other operational goals.
• Build positive relationships with key stakeholders across the entire resort operations ecosystem
• Provide real time reporting, communication, direction, and procedural support in day to day operations.
• Manage record keeping for operational needs; including Lift, Terrain, Event related, Guest related, and other operational reporting.
• Maintain and budget for on mountain communication infrastructure.

Physical Requirements:

• Sitting for long periods of time
• Must be able to ski or snowboard at an intermediate level

Job Requirements:

• High school education or equivalent, plus previous clerical experience or dispatch experience or a combination of education and experience from which comparable knowledge and skills are acquired
• Organizational and administrative experience, or a combination of education and experience from which comparable knowledge and skills are acquired
• Strong typing and clerical skills
• Strong verbal and written communication skills
• Ability to make decisions quickly and calmly in emergency situations
• Prior Mountain Operations Experience
• Strong Microsoft Office skills

The expected pay range is $58,298.00 - $83,283.00 +annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 516661
Reference Date: 08/12/2026
Job Code Function: Dispatch - Mtn Ops